New user registration is a hit with staff and students

Digimap’s new registration system was released on the 28th of January, we hope you’ll agree that it is a huge improvement over the  previous version.

Users no longer have to wait up to 48 hours for registrations to be approved, they simply have to click a link in an email sent to them after filling in the registration form.

It already has its fans leading one site rep to say “I love the new registration system!” and another told us “Congratulations on instant registration for students. This is going to be very popular.”

The new instant access system is much more inline with user expectations from online services.  Removing the need to wait overnight (or longer over weekends) to gain access has been very popular and has resulted in a significant increase in registrations during February.  Over 6000 registrations were processed through the new system at all times of day and night!

We now need your help to make sure that the support material at your institution is up-to-date and that your students know that they can have access to the service the same day.

There is a full description of how to register using the new system in the help pages which guides you through the process:

http://digimap.edina.ac.uk/webhelp/digimapsupport/about.htm#access/registration.htm

If you are responsible for any local support pages, lecture notes, practical guides and any other course material please make sure these get updated. We actively encourage the incorporation of the images and text from the help page in any material produced. Please can you circulate this information as widely as possible to ensure that all users have up to date guidance.

One final plea is that you highlight the importance of entering the correct email address when registering.  This should be an email address that is used regularly and it should be spelt correctly!

 

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