Reflecting on my Summer Blockbusters and Forthcoming Attractions (including #codi17)

As we reach the end of the academic year, and I begin gearing up for the delightful chaos of the Edinburgh Fringe and my show, Is Your Online Reputation Hurting You?, I thought this would be a good time to look back on a busy recent few months of talks and projects (inspired partly by Lorna Campbell’s post along the same lines!).

This year the Managing Your Digital Footprint work has been continuing at a pace…

We began the year with funding from the Principal’s Teaching Award Scheme for a new project, led by Prof. Sian Bayne: “A Live Pulse”: Yik Yak for Teaching, Learning and Research at Edinburgh. Sian, Louise Connelly (PI for the original Digital Footprint research), and I have been working with the School of Informatics and a small team of fantastic undergraduate student research associates to look at Yik Yak and anonymity online. Yik Yak closed down this spring which has made this even more interesting as a cutting edge research project. You can find out more on the project blog – including my recent post on addressing ethics of research in anonymous social media spaces; student RA Lilinaz’s excellent post giving her take on the project; and Sian’s fantastic keynote from#CALRG2017, giving an overview of the challenges and emerging findings from this work. Expect more presentations and publications to follow over the coming months.

Over the last year or so Louise Connelly and I have been busy developing a Digital Footprint MOOC building on our previous research, training and best practice work and share this with the world. We designed a three week MOOC (Massive Open Online Course) that runs on a rolling basis on Coursera – a new session kicks off every month. The course launched this April and we were delighted to see it get some fantastic participant feedback and some fantastic press coverage (including a really positive experience of being interviewed by The Sun).


The MOOC has been going well and building interest in the consultancy and training work around our Digital Footprint research. Last year I received ISG Innovation Fund support to pilot this service and the last few months have included great opportunities to share research-informed expertise and best practices through commissioned and invited presentations and sessions including those for Abertay University, University of Stirling/Peer Review Project Academic Publishing Routes to Success event, Edinburgh Napier University, Asthma UK’s Patient Involvement Fair, CILIPS Annual Conference, CIGS Web 2.0 & Metadata seminar, and ReCon 2017. You can find more details of all of these, and other presentations and workshops on the Presentations & Publications page.

In June an unexpected short notice invitation came my way to do a mini version of my Digital Footprint Cabaret of Dangerous Ideas show as part of the Edinburgh International Film Festival. I’ve always attended EIFF films but also spent years reviewing films there so it was lovely to perform as part of the official programme, working with our brilliant CODI compare Susan Morrison and my fellow mini-CODI performer, mental health specialist Professor Steven Lawrie. We had a really engaged audience with loads of questions – an excellent way to try out ideas ahead of this August’s show.

Also in June, Louise and I were absolutely delighted to find out that our article (in Vol. 11, No. 1, October 2015) for ALISS Quarterly, the journal of the Association of Librarians and Information Professionals in the Social Sciences, had been awarded Best Article of the Year. Huge thanks to the lovely folks at ALISS – this was lovely recognition for our article, which can read in full in the ALISS Quarterly archive.

In July I attended the European Conference on Social Media (#ecsm17) in Vilnius, Lithuania. In addition to co-chairing the Education Mini Track with the lovely Stephania Manca (Italian National Research Council), I was also there to present Louise and my Digital Footprint paper, “Exploring Risk, Privacy and the Impact of Social Media Usage with Undergraduates“, and to present a case study of the EDINA Digital Footprint consultancy and training service for the Social Media in Practice Excellence Awards 2017. I am delighted to say that our service was awarded 2nd place in those awards!

Social Media in Practice Excellence Award 2017 - 2nd place - certificate

My Social Media in Practice Excellence Award 2017 2nd place certificate (still awaiting a frame).

You can read more about the awards – and my fab fellow finalists Adam and Lisa – in this EDINA news piece.

On my way back from Lithuania I had another exciting stop to make at the Palace of Westminster. The lovely folk at the Parliamentary Digital Service invited me to give a talk, “If I Googled you, what would I find? Managing your digital footprint” for their Cyber Security Week which is open to members, peers, and parliamentary staff. I’ll have a longer post on that presentation coming very soon here. For now I’d like to thank Salim and the PDS team for the invitation and an excellent experience.

The digital flyer for my CODI 2017 show - huge thanks to the CODI interns for creating this.

The digital flyer for my CODI 2017 show (click to view a larger version) – huge thanks to the CODI interns for creating this.

The final big Digital Footprint project of the year is my forthcoming Edinburgh Fringe show, Is Your Online Reputation Hurting You? (book tickets here!). This year the Cabaret of Dangerous Ideas has a new venue – the New Town Theatre – and two strands of events: afternoon shows; and “Cabaret of Dangerous Ideas by Candlelight”. It’s a fantastic programme across the Fringe and I’m delighted to be part of the latter strand with a thrilling but challengingly competitive Friday night slot during peak fringe! However, that evening slot also means we can address some edgier questions so I will be talking about how an online reputation can contribute to fun, scary, weird, interesting experiences, risks, and opportunities – and what you can do about it.

QR code for CODI17 Facebook Event

Help spread the word about my CODI show by tweeting with #codi17 or sharing the associated Facebook event.

To promote the show I will be doing a live Q&A on YouTube on Saturday 5th August 2017, 10am. Please do add your questions via Twitter (#codi17digifoot) or via this anonymous survey and/or tune in on Saturday (the video below will be available on the day and after the event).

So, that’s been the Digital Footprint work this spring/summer… What else is there to share?

Well, throughout this year I’ve been working on a number of EDINA’s ISG Innovation Fund projects…

The Reference Rot in Theses: a HiberActive Pilot project has been looking at how to develop the fantastic prior work undertaken during the Andrew W. Mellon-funded Hiberlink project (a collaboration between EDINA, Los Alamos National Laboratory, and the University of Edinburgh School of Informatics), which investigated “reference rot” (where URLs cease to work) and “content drift” (where URLs work but the content changes over time) in scientific scholarly publishing.

For our follow up work the focus has shifted to web citations – websites, reports, etc. – something which has become a far more visible challenge for many web users since January. I’ve been managing this project, working with developer, design and user experience colleagues to develop a practical solution around the needs of PhD students, shaped by advice from Library and University Collections colleagues.

If you are familiar with the Memento standard, and/or follow Herbert von de Sompel and Martin Klein’s work you’ll be well aware of how widespread the challenge of web citations changing over time can be, and the seriousness of the implications. The Internet Archive might be preserving all the (non-R-rated) gifs from Geocities but without preserving government reports, ephemeral content, social media etc. we would be missing a great deal of the cultural record and, in terms of where our project comes in, crucial resources and artefacts in many modern scholarly works. If you are new the issue of web archiving I would recommend a browse of my notes from the IIPC Web Archiving Week 2017 and papers from the co-located RESAW 2017 conference.

A huge part of the HiberActive project has been working with five postgraduate student interns to undertake interviews and usability work with PhD students across the University. My personal and huge thanks to Clarissa, Juliet, Irene, Luke and Shiva!

Still from the HiberActive gif featuring Library Cat.

A preview of the HiberActive gif featuring Library Cat.

You can see the results of this work at our demo site, http://hiberactive.edina.ac.uk/, and we would love your feedback on what we’ve done. You’ll find an introductory page on the project as well as three tools for archiving websites and obtaining the appropriate information to cite – hence adopting the name one our interviewees suggested, Site2Cite. We are particularly excited to have a tool which enables you to upload a Word or PDF document, have all URLs detected, and which then returns a list of URLs and the archived citable versions (as a csv file).

Now that the project is complete, we are looking at what the next steps may be so if you’d find these tools useful for your own publications or teaching materials, we’d love to hear from you.  I’ll also be presenting this work at Repository Fringe 2017 later this week so, if you are there, I’ll see you in the 10×10 session on Thursday!

To bring the HiberActive to life our students suggested something fun and my colleague Jackie created a fun and informative gif featuring Library Cat, Edinburgh’s world famous sociable on-campus feline. Library Cat has also popped up in another EDINA ISG Innovation-Funded project, Pixel This, which my colleagues James Reid and Tom Armitage have been working on. This project has been exploring how Pixel Sticks could be used around the University. To try them out properly I joined the team for fun photography night in George Square with Pixel Stick loaded with images of notable University of Edinburgh figures. One of my photos from that night, featuring the ghostly image of the much missed Library Cat (1.0) went a wee bit viral over on Facebook:


James Reid and I have also been experimenting with Tango-capable phone handsets in the (admittedly daftly named) Strictly Come Tango project. Tango creates impressive 3D scans of rooms and objects and we have been keen to find out what one might do with that data, how it could be used in buildings and georeferenced spaces. This was a small exploratory project but you can see a wee video on what we’ve been up to here.

In addition to these projects I’ve also been busy with continuing involvement in the Edinburgh Cityscope project, which I sit on the steering group for. Cityscope provided one of our busiest events for this spring’s excellent Data Festread more about EDINA’s participation in this new exciting event around big data, data analytics and data driven innovation, here.

I have also been working on two rather awesome Edinburgh-centric projects. Curious Edinburgh officially launched for Android, and released an updated iOS app, for this year’s Edinburgh International Science Festival in April. The app includes History of Science; Medicine; Geosciences; Physics; and a brand new Biotechnology tours that led you explore Edinburgh’s fantastic scientific legacy. The current PTAS-funded project is led by Dr Niki Vermeulen (Science, Technology & Innovation Studies), with tours written by Dr Bill Jenkins, and will see the app used in teaching around 600 undergraduate students this autumn. If you are curious about the app (pun entirely intended!), visiting Edinburgh – or just want to take a long distance virtual tour – do download the app, rate and review it, and let us know what you think!

Image of the Curious Edinburgh History of Biotechnology and Genetics Tour.

A preview of the new Curious Edinburgh History of Biotechnology and Genetics Tour.

The other Edinburgh project which has been progressing at a pace this year is LitLong: Word on the Street, an AHRC-funded project which builds on the prior LitLong project to develop new ways to engage with Edinburgh’s rich literary heritage. Edinburgh was the first city in the world to be awarded UNESCO City of Literature status (in 2008) and there are huge resources to draw upon. Prof. James Loxley (English Literature) is leading this project, which will be showcased in some fun and interesting ways at the Edinburgh International Book Festival this August. Keep an eye on litlong.org for updates or follow @litlong.

And finally… Regular readers here will be aware that I’m Convener for eLearning@ed (though my term is up and I’ll be passing the role onto a successor later this year – nominations welcomed!), a community of learning technologists and academic and support staff working with technologies in teaching and learning contexts. We held our big annual conference, eLearning@ed 2017: Playful Learning this June and I was invited to write about it on the ALTC Blog. You can explore a preview and click through to my full article below.

Playful Learning: the eLearning@ed Conference 2017

Phew! So, it has been a rather busy few months for me, which is why you may have seen slightly fewer blog posts and tweets from me of late…

In terms of the months ahead there are some exciting things brewing… But I’d also love to hear any ideas you may have for possible collaborations as my EDINA colleagues and I are always interested to work on new projects, develop joint proposals, and work in new innovative areas. Do get in touch!

And in the meantime, remember to book those tickets for my CODI 2017 show if you can make it along on 11th August!

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European Conference on Social Media (#ecsm17) – Day Two Liveblog

Today I am at the Mykolo Romerio Universitetas in Vilnius, Lithuania, for the European Conference on Social Media 2017. As usual this is a liveblog so additions, corrections etc. all welcome… 

Keynote presentation: Daiva Lialytė, Integrity PR, Lithuania: Practical point of view: push or pull strategy works on social media 

I attended your presentations yesterday, and you are going so far into detail in social media. I am a practitioner and we can’t go into that same sort of depth because things are changing so fast. I have to confess that a colleague, a few years ago, suggested using social media and I thought “Oh, it’s all just cats” and I wasn’t sure. But it was a big success, we have six people working in this area now. And I’m now addicted to social media. In fact, how many times do you check your phone per day? (various guesses)…

Well, we are checking our smartphones 100-150 times per day. And some people would rather give up sex than smartphones! And we have this constant flood of updates and information – notifications that pop up all over the place… And there are a lot of people, organisations, brands, NGOs, etc. all want our attention on social media.

So, today, I want to introduce three main ideas here as a practitioner and marketer…

#1 Right Mindset

Brands want to control everything, absolutely everything… The colour, the font, the images, etc. But now social media says that you have to share your brand in other spaces, to lose some control. And I want to draw on Paul Holmes, a PR expert (see www.holmesreport.com) and he says when he fell in love with social media, there were four key aspects:

  • Brands (in)dependency
  • Possibilities of (non)control
  • Dialogue vs monologue
  • Dynamic 24×7

And I am going to give some examples here. So Gap, the US fashion brand, they looked at updating their brand. They spent a great deal of money to do this – not just the logo but all the paperwork, branded items, etc. They launched it, it went to the media… And it was a disaster. The Gap thought for a few days. They said “Thank you brand lover, we appreciate that you love our brand and we are going to stick with the old one”. And this raises the question of to whom a brand belongs… Shareholders or customers? Perhaps now we must think about customers as owning the brand.

Yesterday I saw a presentation from Syracuse on University traditions – and some of the restrictions of maintaining brand – but in social media that isn’t always possible. So, another example… Lagerhaus (like a smaller scale Ikea). They were launching a new online store, and wanted to build community (see videos) so targeted interior six design blogs and created “pop up online stores” – bloggers could select products from the store’s selection, and promote them as they like. That gained media attention, gained Facebook likes for the store’s Facebook page. And there was then an online store launch, with invitees approached by bloggers, and their pop up stores continue. So this is a great example of giving control to others, and building authentic interest in your brand.

In terms of dialogue vs monologue I’d quote from Michael Dell here, on the importance of engaging in honest, direct conversations with customers and stakeholders. This is all great… But the reality is that many who talk about this, many are never ever doing this… Indeed some just shut down spaces when they can’t engage properly. However, Dell has set up a social media listening and command centre. 22k+posts are monitored daily, engaging 1000+ customers per week. This was tightly integrated with @dellcares Twitter/Facebook team. And they have managed to convert “ranters” to “ravers” in 30% of cases. And a decrease of negative commentary since engagement in this space. Posts need quick responses as a few minutes, or hours, are great, longer and it becomes less and less useful…

Similarly we’ve seen scandinavian countries and banks engaging, even when they have been afraid of negative comments. And this is part of the thing about being part of social media – the ability to engage in dialogue, to be part of and react to the conversations.

Social media is really dynamic, 24×7. You have to move fast to take advantage. So, Lidl… They heard about a scandal in Lithuania about the army paying a fortune for spoons – some were €40 each. So Lidl ran a promotion for being able to get everything, including spoons there cheaper. It was funny, clever, creative and worked well.

Similarly Starbucks vowing to hire 10,000 refugees in the US (and now in EU) following Trump’s travel ban, that was also being dynamic, responding quickly.

#2 Bold Actions

When we first started doing social media… we faced challenges… Because the future is uncertain… So I want to talk about several social media apps here…

Google+ launched claiming to be bigger than Facebook, to do it all better. Meanwhile WhatsApp… Did great… But disappearing as a brand, at least in Lithuania. SnapChat has posts disappearing quickly… Young people love it. The owner has said that it won’t be sold to Facebook. Meanwhile Facebook is trying desperately to copy functionality. We have clients using SnapChat, fun but challenging to do well… Instagram has been a big success story… And it is starting to be bigger than Facebook in some demographics.

A little history here… If you look at a world map of social networks from December 2009, we see quite a lot of countries having their own social networks which are much more popular. By 2013, it’s much more Facebook, but there are still some national social media networks in Lithuania or Latvia. And then by 2017 we see in Africa uptake of Twitter and Instagram. Still a lot of Facebook. My point here is that things move really quickly. For instance young people love SnapChat, so we professionally need to be there too. You can learn new spaces quickly… But it doesn’t matter as you don’t have to retain that for long, everything changes fast. For instance in the US I have read that Facebook is banning posts by celebrities where they promote items… That is good, that means they are not sharing other content…

??

I want to go in depth on Facebook and Twitter. Of course the most eminent social media platform is Facebook. They are too big to be ignored. 2 billion monthly active Facebook users (June 2017). 1.28 billion people log onto Facebook daily. 83 million fake profiles. Age 25 to 34 at 29.7% of users are biggest age group. For many people they check Facebook first in the morning when they wake up. And 42% of marketers report that Facebook is very important to their business. And we now have brands approaching us to set up Facebook presence no matter what their area of work.

What Facebook does well is most precise targeting – the more precise the more you pay, but that’s ok. So that’s based on geolocation, demographic characteristic, social status, interests, even real time location. That works well but remember that there are 83 million fake profiles too.

So that’s push, what about pull? Well there are the posts, clicks, etc. And there is Canvas – which works for mobile users, story driven ads (mini landing), creative story, generate better results and click through rates. (we are watching a Nespresso mobile canvas demo). Another key tool is Livestream – free of charge, notifications for your followers, and it’s live discussion. But you need to be well prepared and tell a compelling story to make proper use of this. But you can do it from anywhere in the world. For instance one time I saw livestream of farewell of Barack Obama – that only had 15k viewers though so it’s free but you have to work to get engagement.

No matter which tool, “content is the king!” (Bill Gates, 1996). Clients want us to create good stories here but it is hard to do… So what makes the difference? The Content Marketing Institute (US), 2015 suggest:

  1. Content
  2. Photos
  3. Newsletters
  4. Video
  5. Article
  6. Blogs
  7. Events
  8. Infographics
  9. Mobile applications
  10. Conferences and Livestreams

So, I will give some examples here… I’ll show you the recent winner of Cannes Lions 2017 for social media and digital category. This is “Project Graham” – a public driver safety campaign about how humans are not designed to survive a crash… Here is how we’d look if we were – this was promoted heavily in social media.

Help for push from Facebook – well the algorithms prioritise content that does well. And auctions to reach your audience mean that it is cheaper to run good content that really works for your audience.

And LinkedIn meanwhile is having a renaissance. It was quite dull, but they changed their interface significantly a few months back, and now we see influencers (in Lithunia) now using LinkedIn, sharing content there. For instance lawyers have adopted the space. Some were predicting LinkedIn would die, but I am not so sure… It is the biggest professional social network – 467 million users in 200 countries. And it is the biggest network of professionals – a third have LinkedIn profile. Users spend 17 minutes per dat, 40% use it every day, 28% of all internet users use LinkedIn. And it is really functioning as a public CV, recruitment, and for ambassadorship – you can share richer information here.

I wanted to give a recent example – it is not a sexy looking case study – but it worked very well. This was work with Ruptela, a high tech company that provides fleet management based on GPS tracking and real-time vehicle monitoring and control. They needed to hire rapidly 15 new sales representatives via social media. That’s a challenge as young people, especially in the IT sector – are leaving Lithuania or working in Lithuania-based expertise centres for UK, Danish, etc. brands.

So we ran a campaign, on a tiny budget (incomparable with headhunters for instance), around “get a job in 2 days” and successfully recruited 20 sales representatives. LinkedIn marketing is expensive, but very targeted and much cheaper than you’d otherwise pay.

#3 Right Skills

In terms of the skills for these spaces:

  • copywriter (for good storytelling)
  • visualist (graphics, photo, video)
  • community manager (to maintain appropriate contact) – the skills for that cannot be underestimated.
  • And… Something that I missed… 

You have to be like a one man band – good at everything. But then we have young people coming in with lots of those skills, and can develop them further…

So, I wanted to end on a nice story/campaign… An add for Budweiser for not drinking and driving

Q&A

Q1) Authenticity is the big thing right now… But do you think all that “authentic” advertising content may get old and less effective over time?

A1) People want to hear from their friends, from people like them, in their own words. Big brands want that authenticity… But they also want total control which doesn’t fit with that. The reality is probably that something between those two levels is what we need but that change will only happen as it becomes clear to big brands that their controlled content isn’t working anymore.

Q2) With that social media map… What age group was that? I didn’t see SnapChat there.

A2) I’m not sure, it was a map of dominant social media spaces…

Q3) I wanted to talk about the hierarchy of content… Written posts, visual content etc… What seemed to do best was sponsored video content that was subtitled.

A3) Facebook itself, they prioritise video content – it is cheaper to use this in your marketing. If you do video yes, you have to have subtitles so that you can see rather than listen to the videos… And with videos, especially “authentic video” that will be heavily prioritised by Facebook. So we are doing a lot of video work.

Introduction to ECSM 2018 Niall Corcoran, Limerick Institute of Technology, Ireland

I wanted to start by thanking our hosts this year, Vilnius has been excellent this year. Next year we’ll a bit earlier in the year – late June – and we’ll be at the Limerick Institute of Technology, Ireland. We have campuses around the region with 7000 students and 650 staff, teaching from levels 6 to 10. The nearest airport is Shannon, or easy distance from Cork or Dublin airports.

In terms of social media we do research on Social MEdia Interactive Learning Environment, Limerick Interactive Storytelling Network, Social Media for teaching and research, Social Media for cancer recovery.

In terms of Limerick itself, 80-90% of the Europe’s contact lenses are manufactured there! There is a lot of manufacturing in Limerick, with many companies having their European headquarters there. So, I’ve got a short video made by one of our students to give you a sense of the town.

Social Media Competition Update

The top three placed entries are: Developing Social Paleantology – Lisa Ludgran; EDINA Digital Footprint Consulting and Training Service – Nicola Osborne (yay!); Traditions Mobile App – Adam Peruta.

Stream A: Mini track on Ethical use of social media data – Chair: Dragana Calic

The Benefits and Complications of Facebook Memorials – White Michelle, University of Hawai’i at Manoa, USA

Online Privacy: Present Need or Relic From the Past? – Aguirre-Jaramillo Lina Maria, Universidad Pontificia Bolivariana, Colombia

Constructing Malleable Truth: Memes from the 2016 U.S. Presidential Campaign – Wiggins Bradley, Webster University, Vienna, Austria, Austria

Stream B: Mini track on Enterprise Social Media – Chair: Paul Alpar

The Role of Social Media in Crowdfunding – Makina Daniel, University of South Africa, Pretoria, South Africa

Using Enterprise Social Networks to Support Staff Knowledge Sharing in Higher Education – Corcoran Niall, Limerick Institute of Technology, Ireland and Aidan Duane, Waterford Institute of Technology, Ireland

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eLearning@ed 2017

Today I am at the eLearning@ed Conference 2017, our annual day-long event for the eLearning community across the University of Edinburgh – including learning technologies, academic staff and some post graduate students. As I’m convener of the community I’m also chairing some sessions today so the notes won’t be at quite my normal pace!

As usual comments, additions and corrections are very welcome. 

For the first two sections I’m afraid I was chairing so there were no notes… But huge thanks to Anne Marie for her excellent quick run through exciting stuff to come… 

Welcome – Nicola Osborne, elearning@ed Convenor

Forthcoming Attractions – Anne Marie Scott, Head of Digital Learning Applications and Media

And with that it was over to our wonderful opening keynote… 

Opening Keynote: Prof. Nicola Whitton, Professor of Professional Learning, Manchester Metropolitan University: Inevitable Failure Assessment? Rethinking higher education through play (Chair: Dr Jill MacKay)

Although I am in education now, my background is as a computer scientist… So I grew up with failure. Do you remember the ZX Spectrum? Loading games there was extremely hit and miss. But the games there – all text based – were brilliant, they worked, they took you on adventures. I played all the games but I don’t think I ever finished one… I’d get a certain way through and then we’d have that idea of catastrophic failure…

And then I met a handsome man… It was unrequited… But he was a bit pixellated… Here was Guybush Threepwood of the Monkey Island series. And that game changed everything – you couldn’t catastrophically fail, it was almost impossible. But in this game you can take risks, you can try things, you can be innovative… And that’s important for me… That space for failure…

The way that we and our students think about failure in Higher Education, and deal with failure in Higher Education. If we think that going through life and never failing, we will be set for disappointment. We don’t laud the failures. J.K. Rowling, biggest author, rejected 12 times. The Beatles, biggest band of the 20th Century, were rejected by record labels many many time. The lightbulb failed hundreds of times! Thomas Edison said he didn’t fail 100 times, he succeeded in lots of stages…

So, to laud failure… Here are some of mine:

  1. Primary 5 junior mastermind – I’m still angry! I chose horses as my specialist subject so, a tip, don’t do that!
  2. My driving test – that was a real resiliance moment… I’ll do it again… I’ll have more lessons with my creepy driving instructor, but I’ll do it again.
  3. First year university exams – failed one exam, by one mark… It was borderline and they said “but we thought you need to fail” – I had already been told off for not attending lectures. So I gave up my summer job, spent the summer re-sitting. I learned that there is only so far you can push things… You have to take things seriously…
  4. Keeping control of a moped – in Thailand, with no training… Driving into walls… And learning when to give up… (we then went by walking and bus)
  5. Funding proposals and article submissions, regularly, too numerous to count – failure is inevitable… As academics we tend not to tell you about all the times we fail… We are going to fail… So we have to be fine to fail and learn from it. I was involved in a Jisc project in 2009… I’ve published most on it… It really didn’t work… And when it didn’t work they funded us to write about that. And I was very lucky, one of the Innovation Programme Managers who had funded us said “hey, if some of our innovation funding isn’t failing, then we aren’t being innovative”. But that’s not what we talk about.

For us, for our students… We have to understand that failure is inevitable. Things are currently set up as failure being a bad outcome, rather than an integral part of the learning process… And learning from failure is really important. I have read something – though I’ve not been able to find it again – that those who pass their driving test on the second attempt are better drives. Failure is about learning. I have small children… They spent their first few years failing to talk then failing to walk… That’s not failure though, it’s how we learn…

Just a little bit of theory. I want to talk a bit about the concept of the magic circle… The Magic Circle came from game theory, from the 1950s. Picked up by ? Zimmerman in early 2000s… The idea is that when you play with someone, you enter this other space, this safe space, where normal rules don’t apply… Like when you see animals playfighting… There is mutual agreement that this doesn’t count, that there are rules and safety… In Chess you don’t just randomly grab the king. Pub banter can be that safe space with different rules applying…

This happens in games, this happens in physical play… How can we create magic circles in learning… So what is that:

  • Freedom to fail – if you won right away, there’s no point in playing it. That freedom to fail and not be constrained by the failure… How we look at failure in games is really different from how we look at failure in Higher Education.
  • Lusory attitude – this is about a willingness to engage in play, to forget about the rules of the real world, to abide by the rules of this new situation. To park real life… To experiment, that is powerful. And that idea came from Leonard Suits whose book, The Grasshopper, is a great Playful Learning read.
  • Intrinsic motivation – this is the key area of magic circle for higher education. The idea that learning can be and should be intrinsically motivating is really really important.

So, how many of you have been in an academic reading group? OK, how many have lasted more than a year? Yeah, they rarely last long… People don’t get round to reading the book… We’ve set up a book group with special rules: you either HAVE To read the book, or your HAVE TO PRETEND that you read the book. We’ve had great turn out, no idea if they all read the books… But we have great discussion… Reframing that book group just a small bit makes a huge difference.

That sort of tiny change can be very powerful for integrating playfulness. We don’t think twice about doing this with children… Part of the issue with play, especially with adults, is what matters about play… About that space to fail. But also the idea of play as a socialised bonding space, for experimentation, for exploration, for possibilities, for doing something else, for being someone else. And the link with motivation is quite well established… I think we need to understand that different kind of play has different potential, but it’s about play and people, and safe play…

This is my theory heavy slide… This is from a paper I’ve just completed with colleagues in Denmark. We wanted to think “what is playful learning”… We talk about Higher Education and playful learning in that context… So what actually is it?

Well there is signature pedagogy for playful learning in higher education, under which we have surface (game) structures; deep (play) structures; implicit (playful) structures. Signature pedagogy could be architecture or engineering…

This came out of work on what students respond to…

So Surface (game) structures includes: ease of entry and explicit progression; appropriate and flexible levels of challenge; engaging game mechanics; physical or digital artefacts. Those are often based around games and digital games… But you can be playful without games…

Deep (play) structures is about: active and physical engagement; collaboration with diversity; imagining possibilities; novelty and surprises.

Implicit (playful) structures: lusory attitude; democratice values and openness; acceptance of risk-taking and failure; intrinsic motivation. That is so important for us in higher education…

So, rant alert…

Higher Education is broken. And that is because schools are broken. I live in Manchester (I know things aren’t as bad in Scotland) and we have assessment all over the place… My daughter is 7 sitting exams. Two weeks of them. They are talking about exams for reception kids – 4 year olds! We have a performative culture of “you will be assessed, you will be assessed”. And then we are surprised when that’s how our students respond… And have the TEF appearing… The golds, silvers, and bronze… Based on fairly random metrics… And then we are surprised when people work to the metrics. I think that assessment is a great way to suck out all the creativity!

So, some questions my kids have recently asked:

  • Are there good viruses? I asked an expert… apparently there are for treating people.. (But they often mutate.)
  • Do mermaids lay eggs? Well they are part fish…
  • Do Snow Leopards eat tomatoes? Where did this question come from? Who knows? Apparently they do eat monkeys… What?!

But contrast that to what my students ask:

  • Will I need to know this for the exam?
  • Are we going to be assessed on that?

That’s what happens when we work to the metrics…

We are running a course where there were two assessments. One was formative… And students got angry that it wasn’t worth credit… So I started to think about what was important about assessment? So I plotted the feedback from low to high, and consequence from low to high… So low consequence, low feedback…

We have the idea of the Trivial Fail – we all do those and it doesn’t matter (e.g. forgetting to signal at a roundabout), and lots of opportunity to fail like that.

We also have the Critical Fail – High Consequence and Low Feedback – kids exams and quite a lot of university assessment fits there.

We also have Serious Fail – High Consequence and High Feedback – I’d put PhD Vivas there… consequences matter… But there is feedback and can be opportunity to manage that.

What we need to focus on in Higher Education is the Micro Fail – low consequence with high feedback. We need students to have that experience, and to value that failure, to value failure without consequence…

So… How on earth do we actually do this? How about we “Level Up” assessment… With bosses at the end of levels… And you keep going until you reach as far as you need to go, and have feedback filled in…

Or the Monkey Island assessment. There is a goal but it doesn’t matter how you get there… You integrate learning and assessment completely, and ask people to be creative…

Easter Egg assessment… Not to do with chocolate but “Easter Eggs” – suprises… You don’t know how you’ll be assessed… Or when you’ll be assessed… But you will be! And it might be fun! So you have to go to lectures… Real life works like that… You can’t know which days will count ahead of time.

Inevitable Failure assessment… You WILL fail first time, maybe second time, third time… But eventually pass… Or even maybe you can’t ever succeed and that’s part of the point.

The point is that failure is inevitable and you need to be able to cope with that and learn from that. On which note… Here is my favourite journal, the Journal of Universal Rejection… This is quite a cathartic experience, they reject everything!

So I wanted to talk about a project that we are doing with some support from the HEA… Eduscapes… Have you played Escape Rooms? They are so addictive! There are lots of people creating educational Escape Rooms… This project is a bit different… So there are three parts… You start by understanding what the Escape Room is, how they work; then some training; and then design a game. But they have to trial them again and again and again. We’ve done this with students, and with high school students three times now. There is inevitable failure built in here… And the project can run over days or weeks or months… But you start with something and try and fail and learn…

This is collaborative, it is creative – there is so much scope to play with, sometimes props, sometimes budget, sometimes what they can find… In the schools case they were maths and Comp Sci students so there was a link to the curriculum. It is not assessed… But other people will see it – that’s quite a powerful motivator… We have done this with reflection/portfolio assessment… That resource is now available, there’s a link, and it’s a really simple way to engage in something that doesn’t really matter…

And while I’m here I have to plug our conference, Playful Learning, now in its second year. We were all about thinking differently about conferences… But always presenting at traditional conferences. So our conference is different… Most of it is hands on, all different stuff, a space to do something different – we had a storytelling in a tent as one of these… Lots of space but nothing really went wrong. But we need something to fail. Applications are closed this year… But there will be a call next year… So play more, be creative, fail!

So, to finish… I’m playful, play has massive potential… But we also have to think about diversity of play, the resilience to play… A lot of the research on playful learning, and assessment doesn’t recognise the importance of gender, race, context, etc… And the importance of the language we use in play… It has nuance, and comes with distinctions… We have to encourage people to play ad get involved. And we really have to re-think assessment – for ourselves, of universities, of students, of school pupils… Until we rethink this, it will be hard to have any real impact for playful learning…

Jill: Thank you so much, that was absolutely brilliant. And that Star Trek reference is “Kobayashi Maru”!

Q&A

Q1) In terms of playful learning and assessment, I was wondering how self-assessment can work?

A1) That brings me back to previous work I have done around reflection… And I think that’s about bringing that reflection into playful assessment… But it’s a hard question… More space and time for reflection, possibly more space for support… But otherwise not that different from other assessment.

Q2) I run a research methods course for an MSc… We tried to invoke playfulness with a fake data set with dragons and princesses… Any other examples of that?

A2) I think that that idea of it being playful, rather than games, is really important. Can use playful images, or data that makes rude shapes when you graph is!

Q3) Nic knows that I don’t play games… I was interested in that difference between gaming and play and playfulness… There is something about games that don’t entice me at all… But that Lusory attitude did feel familiar and appealing… That suspension of disbelief and creativity… And that connection with gendered discussion of play and games.

A3) We are working on a taxonomy of play. That’s quite complex… Some things are clearly play… A game, messing with LEGO… Some things are not play, but can be playful… Crochet… Jigsaw puzzles… They don’t have to be creative… But you can apply that attitude to almost anything. So there is play and there is a playful attitude… That latter part is the key thing, the being prepared to fail…

Q4) Not all games are fun… Easy to think playfulness and games… A lot of games are work… Competitive gaming… Or things like World of Warcraft – your wizard chores. And intensity there… Failure can be quite problematic if working with 25 people in a raid – everyone is tired and angry… That’s not a space where failure is ok… So in terms of what we can learn from games it is important to remember that games aren’t always fun or playful…

A4) Indeed, and not all play is fun… I hate performative play – improv, people touching me… It’s about understanding… It’s really nuanced. It used to be that “students love games because they are fun” and now “students love play because it’s fun” and that’s still missing the point…

Q5) I don’t think you are advocating this but… Thinking about spoonful of sugar making assessment go down… Tricking students into assessment??

A5) No. It’s taking away the consequences in how we think about assessment. I don’t have a problem with exams, but the weight on that, the consequences of failure. It is inevitable in HE that we grade students at different levels… So we have to think about how important assessment is in the real world… We don’t have equivelents of University assessments in the real world… Lets say I do a bid, lots of work, not funded… In real world I try again. If you fail your finals, you don’t get to try again… So it’s about not making it “one go and it’s over”… That’s hard but a big change and important.

Q6) I started in behavioural science in animals… Play there is “you’ll know it when you see it” – we have clear ideas of what other behaviours look like, but play is hard to describe but you know it when you see it… How does that work in your taxonomy…

A6) I have a colleague who is a physical science teacher trainer… And he’s gotten to “you’ll know it when you see it”… Sometimes that is how you perceive that difference… But that’s hard when you apply for grants! It’s a bit of an artificial exercise…

Q7) Can you tell us more about play and cultural diversity, and how we need to think about that in HE?

A7) At the moment we are at the point that people understand and value play in different way. I have a colleague looking at diversity in play… A lot of research previously is on men, and privileged white men… So partly it’s about explaining why you are doing, what you are doing, in the way you are doing it… You have to think beyond that, to appropriateness, to have play in your toolkit…

Q8) You talk about physical spaces and playfulness… How much impact does that have?

A8) It’s not my specialist area but yes, the physical space matters… And you have to think about how to make your space more playful..

Introductions to Break Out Sessions: Playful Learning & Experimentation (Nicola Osborne)

  • Playful Learning – Michael Boyd (10 min)

We are here today with the UCreate Studio… I am the manager of the space, we have student assistants. We also have high school students supporting us too. This pilot runs to the end of July and provides a central Maker Space… To create things, to make things, to generate ideas… This is mixture of the maker movement, we are a space for playful learning through making. There are about 1400 maker spaces world wide, many in Universities in the UK too… Why do they pop up in Universities? They are great creative spaces to learn.

You can get hands on with technology… It is about peer based learning… And project learning… It’s a safe space to fail – it’s non assessed stuff…

Why is it good for learning? Well for instance the World Economic Forum predict that 35% of core professional skills will change from 2015 to 2020. Complex problem solving, critical thinking, creativity, judgement and decision making, cognitive flexibility… These are things that can’t be automated… And can be supported by making and creating…

So, what do we do? We use new technologies, we use technologies that are emerging but not yet widely adopted. And we are educational… That first few months is the hard bit… We don’t lecture much, we are there to help and guide and scaffold. Students can feel confident that they have support if they need it.

And, we are open source! Anyone in the University can use the space, be supported in the space, for free as long as they openly share and license whatever they make. Part of that bigger open ethos.

So, what gets made? Includes academic stuff… Someone made a holder for his spectrometer and 3D printed it. He’s now looking to augment this with his chemistry to improve that design; we have Josie in archeology scanning artefacts and then using that to engage people – using VR; Dimitra in medicine, following a poster project for a cancer monitoring chip, she started prototyping; Hayden in Geosciences is using 3D scanning to see the density of plant matter to understand climate change.

But it’s not just that. Also other stuff… Henry studies architecture, but has a grandfather who needs meds and his family worries if he takes his medicine.. So he’s designed a system that connects a display of that. Then Greg on ECA is looking at projecting memories on people… To see how that helps…

So, I wanted to flag some ideas we can discuss… One of he first projects when I arrived, Fiona Hale and Chris Speed (ECA) ran “Maker Go” had product design students, across the years, to come up with a mobile maker space project… Results were fantastic – a bike to use to scan a space… A way to follow and make paths with paint, to a coffee machine powered by failed crits etc. Brilliant stuff. And afterwards there was a self-organised (first they can remember) exhibtion, Velodrama…

Next up was Edinburgh IoT challenge… Students and academics came together to address challenges set by Council, Uni, etc. Designers, Engineers, Scientists… Led to a really special project, 2 UG students approached us to set yp the new Embedded adn Robotics Society – they run sessions every two weeks. And going strength to strength.

Last but not least… Digital manufacturing IP session trialled last term with Dr Stema Kieria, to explore 3D scanning and printing and the impact on IPs… Huge areas… Echos of taping songs off the radio. Took something real, showed it hands on, learned about technologies, scanned copyright materials, and explored this. They taught me stuff! And that led to a Law and Artificial Intelligence Hackathon in March. This was law and informatics working together, huge ideas… We hope to see them back in the studio soon!

  • Near Future Teaching Vox Pops – Sian Bayne (5 mins)

I am Assistant Vice Principal for Digital Education and I was very keen to look at designing the future of digital education at Edinburgh. I am really excited to be here today… We want you to answer some questions on what teaching will look like in this university in 20 or 30 years time:

  • will students come to campus?
  • will we come to campus?
  • will we have AI tutors?
  • How will teaching change?
  • Will learning analytics trigger new things?
  • How will we work with partner organisations?
  • Will peers accredit each other?
  • Will MOOCs stull exist?
  • Will performance enhancement be routine?
  • Will lectures still exist?
  • Will exams exist?
  • Will essays be marked by software?
  • Will essays exist?
  • Will discipline still exist?
  • Will the VLE still exist?
  • Will we teach in VR?
  • Will the campus be smart? And what does eg IoT to monitor spaces mean socially?
  • Will we be smarter through technology?
  • What values should shape how we change? How we use these technologies?

Come be interviewed for our voxpops! We will be videoing… If you feel brave, come see us!

And now to a break… and our breakout sessions, which were… 

Morning Break Out Sessions

  • Playful Learning Mini Maker Space (Michael Boyd)
  • 23 Things (Stephanie (Charlie) Farley)
  • DIY Film School (Gear and Gadgets) (Stephen Donnelly)
  • World of Warcraft (download/set up information here) (Hamish MacLeod & Clara O’Shea)
  • Near Future Teaching Vox Pops (Sian Bayne)

Presentations: Fun and Games and Learning (Chair: Ruby Rennie, Lecturer, Institute for Education, Teaching and Leadership (Moray House School of Education))

  • Teaching with Dungeons & Dragons – Tom Boylston

I am based in Anthropology and we’ve been running a course on the anthropology of games. And I just wanted to talk about that experience of creating playful teaching and learning. So, Dungeons and Dragons was designed in the 1970s… You wake up, your chained up in a dungeon, you are surrounded by aggressive warriors… And as a player you choose what to do – fight them, talk to them, etc… And you can roll a dice to decide an action, to make the next play. It is always a little bit improvisational, and that’s where the fun comes in!

There are some stigmas around D&D as the last bastion of the nerdy white bloke… But… The situation we had was a 2 hour lecture slot, and I wanted to split that in two. To engage with a reading on the creative opportunities of imagination. I wanted them to make a character, alsmot like creative writing classes, to play that character and see what that felt like, how that changed that… Because part of the fun of role playing is getting to be someone else. Now these games do raise identity issues – gender, race, sexuality… That can be great but it’s not what you want in a big group with people you don’t yet have trust with… But there is something special about being in a space with others, where you don’t know what could happen… It is not a simple thing to take a traditional teaching setting and make it playful… One of the first things we look at when we think about play is people needing to consent to play… And if you impose that on a room, that’s hard…

So early in the course we looked at Erving Goffman’s Frame Analysis, and we used Pictionary cards… We looked at the social cues from the space, the placement of seats, microphones, etc. And then the social cues of play… Some of the foundational work of animal play asks us how you know dogs are playfighting… It’s the half-bite, playful rather than painful… So how do I invite a room full of people to play? I commanded people to play Pictionary, to come up and play… Eventually someone came up… Eventually the room accepted that and the atmosphere changed. It really helped that we had been reading about framing. And I asked what had changed and there were able to think and talk about that…

But D&D… People were sceptical. We started with students making me a character. They made me Englebert, a 5 year old lizard creature… To display the playful situation, a bit silly, to model and frame the situation… Sent them comedy D&D podcasts to listen to and asked them to come back a week later… I promised that we wouldn’t do it every week but… I shared some creative writing approaches to writing a back story, to understand what would matter about this character… Only having done this preparatory work, thought about framing… Only then did I try out my adventure on them… It’s about a masquerade in Camaroon, and children try on others’ masks… I didn’t want to appropriate that. But just to take some cues and ideas and tone from that. And when we got to the role playing, the students were up for it… And we did this either as individual students, or they could pair up…

And then we had a debrief – crucial for a playful experience like this. People said there was more negotiation than they expected as they set up the scene and created. They were surprised how people took care of their characters…

The concluding thing was… At the end of the course I had probably shared more that I cared about. Students interrupted me more – with really great ideas! And students really engaged.

Q&A

Q1) Would you say that D&D would be a better medium than an online role playing game… Exemporisation rather than structured compunction?

A1) We did talk about that… We created a WoW character… There really is a lot of space, unexpected situations you can create in D&D… Lots of improvisation… More happened in that than in the WoW stuff that we did… It was surprisingly great.

Q2) Is that partly about sharing and revealing you, rather than the playfulness per se?

A2) Maybe a bit… But I would have found that hard in another context. The discussion of games really brought that stuff out… It was great and unexpected… Play is the creation of unexpected things…

Q3) There’s a trust thing there… We can’t expect students to trust us and the process, unless we show our trust ourselves…

A3) There was a fair bit of background effort… Thinking about signalling a playful space, and how that changes the space… The playful situations did that without me intending to or trying to!

Digital Game Based Learning in China – Sihan Zhou

I have been finding this event really inspiring… There is so much to think around playfulness. I am from China, and the concept of playful learning is quite new in China so I’m pleased to talk to you about the platform we are creating – Tornado English…

On this platform we have four components – a bilingual animation, a game, and a bilingual chat bot… If the user clicks on the game, they can download it… So far we have created two games: Word Pop – vocabulary learning and Run Rabbit – syntactic learning, both based around Mayer’s model (2011).

The games mechanics are usually understood but comparing user skills and level of challenge – too easy and users will get bored, but if it’s too challenging then users will be frustrated and demotivated. So for apps in China, many of the educational products tend to be more challenging than fun – more educational apps than educational games. So in our games use timing and scoring to make things more playful and interactions like popping bubbles, clicking on moles popping out of holes in the ground. In Word Smash students have to match images to vocab as quickly as possible… In Run Rabbit… The student has to speak a phrase in order get the rabbit to run to the right word in the game and placing it…

When we designed the game, we considered how we could ensure that the game is educationally effective, and to integrate it with the English curriculum in school. We tie to the 2011 English Curriculum Standards for Compulsory Education in China. Students have to complete a sequence of levels to reach the next level of learning – autonomous learning in a systematic way.

So, we piloted this app in China, working with 6 primary schools in Harbin, China. Data has been collected from interviews with teachers, classroom observation, and questionnaires with parents.

This work is a KTP – a Knowledge Transfer Partnership – project and the KTP research is looking at Chinese primary school teachers’ attitudes towards game-based learning. And there is also an MSc TESOL Dissertation looking at teachers attitudes towards game based learning… For instance they may or may not be able to actually use these tools in the classroom because of the way teaching is planned and run. The results of this work will be presented soon – do get in touch.

Our future game development will focus more on a communicative model, task-based learning, and learner autonomy. So the character lands on a new planet, have to find their way, repair their rocket, and return to earth… To complete those task the learner has to develop the appropriate language to do well… But this is all exploratory so do talk to me and to inspire me.

Q&A

Q1) I had some fantastic Chinese students in my playful anthropology course and they were explaining quite mixed attitudes to these approaches in China. Clearly there is that challenge to get authorities to accept it… But what’s the compromise between learning and fun.

A1) The game has features designed for fun… I met with education bureu and teachers, to talk about how this is eduationally effective… Then when I get into classrooms to talk to the students, I focus more on gaming features, why you play it, how you progress and unlock new levels. Emphasis has to be quite different depending on the audience. One has to understand the context.

Q2) How have the kids responded?

A2) They have been really inspired and want to try it out. The kids are 8 or 9 years old… They were keen but also knew that their parents weren’t going to be as happy about playing games in the week when they are supposed to do “homework”. We get data on how this used… We see good use on week days, but huge use on weekends, and longer play time too!

Q3) In terms of changing attitudes to game based learning in China… If you are wanting to test it in Taiwan the attitude was different, we were expected to build playful approaches in…

A3) There is “teaching reform” taking place… And more games and playfulness in the classrooms. But digital games was the problem in terms of triggering a mentality and caution. The new generation uses more elearning… But there is a need to demonstrate that usefulness and take it out to others.

VR in Education – Cinzia Pusceddu-Gangarosa

I am manager of learning technology in the School of Biological Sciences, and also a student on the wonderful MS in Digital Education. I’m going to talk about Virtual Reality in Education.

I wanted to start by defining VR. The definition I like best is from Mirriam Webster. It includes key ideas… the idea of “simulated world” and the ways one engaging with it. VR technologies include headsets like Oculus Rift (high end) through to Google Cardboard (low end) that let you engage… But there is more interesting stuff there too… There are VR “Cave” spaces – where you enter and are surrounded by screens. There are gloves, there are other kinds of experience.

Part of virtual reality is about an intense idea of presence, of being there, of being immersed in the world, fully engaged – so much so that the interface disappears, you forget you are using technologies.

In education VR is not anything new. The first applications were in the 1990s…. But in 200s desktop VR becomes more common – spaces such as Second Life – more acceptable and less costly to engage with.

I want to show you a few examples here… One of the first experiments was from the Institute for Simulation and Training, PA, where students could play “noseball” to play with a virtual ball in a set of wearables. You can see they still use headsets, similar to now but not particularly sophisticated… I also wanted to touch on some other university experiments with VR… The first one is Google Expeditions. This is not a product that has been looked at in universities – it has been trialled in schools a lot… It’s a way to travel in time and space through Google Cardboard… Through the use of apps and tools… And Google supports teachers to use this.

A more interesting experiment is an experiment at Stanford’s Virtual Human Interaction Lab, looking at cognitive effects on students behaviour, and perspective-taking in these spaces, looking at empathy – how VR promotes and encourages empathy. Students impersonating a tree, are more cautious wasting paper. Or impersonating a person has more connection and thoughtfulness about their behaviour to that person… Even an experiment on being a cow and whether that might make them more likely to make them a vegetarian.

Another interesting experiment is at Boston University who are engaging with Ulysses – based on a book but not in a literal way. At Penn State they have been experimenting with VR and tactile experiences.

So, to conclude, what are the strengths of VR in education? Well it is about experience what its not possible – cost, distance, time, size, safety. Also non-symbolic learning (maths, chemistry, etc); learning by doing; and engaging experiences. But there are weaknesses too: it is hard to find a VR designer; it requires technical support; and sometimes VR may not be the right technology – maybe we want to replicate the wrong thing, maybe not innovative enough…

Q&A

Q1) Art Gallery/use in your area?

A1) I would like to do a VR project. It’s hard to understand until you try it out… Most of what I’ve presented is based on what I’ve read and researched, but I would love to explore the topic in a real project.

Q2) With all these technologies, I was wondering if a story is an important accompaniment to the technology and the experience?

A2) I think we do need a story. I don’t think any technology adds value unless we have a vision, and an understanding of full potential of the technology – and what it does differently, and what it really adds to the situation and the story…

Coming up…

Afternoon Keynote: Dr Hamish MacLeod, Senior Lecturer in Digital Education, Institute for Education, Community and Society, Moray House School of Education: Learning with and through Ambiguity (Chair: Cinzia Pusceddu-Gangarosa)

Afternoon Break Out Sessions

  • Playful Learning Mini Maker Space – Michael Boyd)
  • 23 Things – Stephanie (Charlie) Farley
  • DIY Film School (Gear and Gadgets) – Stephen Donnelly
  • Gamifying Wikpedia – Ewan McAndrew
  • Near Future Teaching Vox Pops – Sian Bayne

Presentations

Short 10 minute presentations with 5 minutes for Q&A

  • Learning to Code: A Playful Approach – Areti Manataki
  • Enriched engagement with recorded lectures – John Lee
  • DIY Filmschool and Media Hopper (MoJo) – Stephen Donnelly

Chair: Ross Ward, Learning Technology Advisor (ISG Learning, Teaching & Web Services)

Closing Remarks – Prof. Sian Bayne, Moray House School of Education

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Guardian Teacher Network Seminar: Technology in schools: money saver or money waster? – Belated Liveblog

Last Thursday I attended the Guardian Teacher Network Seminar: Technology in schools: money saver or money waster? at Kings Place, London.The panel was chaired by Kate Hodge (KH), head of content strategy at Jaywing Content and former editor of the Guardian Teacher Network, and featured:

  • John Galloway (JG), advisory teacher for ICT/special educational needs and inclusion, Tower Hamlets Council.
  • Donald Clark (DC), founder, PlanB Learning and investor in EdTech companies with experience of teaching maths and physics in FE in the UK and US.
  • Michael Mann (MM), senior programme manager, education team, Nesta Innovation Lab.
  • Naureen Khalid (NK), school governor and co-founder of @UkGovChat.

These are my live notes from the event – although these are a wee bit belated they are more or less unedited so comments, corrections, additions etc. are welcomed. 

The panel began with introductions, mainly giving an overview of their background. The two who said a wee bit more were:

John Galloway, specialist on technologies for students with special needs and inclusion, I work half time at Tower Hamlets with students but also a lot of training. It’s the skills of adults that is often the challenge. The rest of my time I consult, I’m a freelance writer, I am a judge of the BETT awards.

Michael Mann (MM), NESTA, our interest is that we don’t think EdTech has reached its potential yet… Our feeling is that we haven’t seen that impact yet. And since our report five years ago we’ve invested in companies and charities who focus on impact. Also do research with UCL, and work with teachers to trial things in real classrooms.

All comments below are credited to the speakers with their initials (see above), and audience comments and questions are marked as such… 

KH: What’s the next big thing in tech?

DC: It’s AI… It’s the new UI no matter what you use really… I only invest in AI now… Education is curiously immune from this at the moment but it won’t be… It is perfect for providing feedback and improving the eLearning experience – that crappy gamification or read then quiz experience… We are in a funny transitionary phase..

MM: There has been an interesting trend recently where specialist kit is becoming mainstreams… touch screens for instance, or speech to text… So, I think that is closing the gap between our minds and our machines… The gap is closing… The latest thing in special education needs have been eye games – your eyes are the controller… That is moving into mainstream gaming so that will become bigger… So I see a bigger convergence there… And the other thing I see happening is VR. That will allow children to go places they can’t go – for all kids but that has particular benefits and relevance for, say a child in a wheelchair. For autistic children you put them in environments so they can understand size, lights, noise, and deal with the anxiety… before they visit…

KH: What are the challenges of implementing that in the classroom

JG: The tech – and costs, the space… But also the creativity… A lot of what’s created are not particularly engaging or educational. I’d like to see teachers able to make things themselves… And then we need to think about pedagogy… But that’s the big issue…

DC: I can give you an example in the context of teaching Newton’s Laws with kids… We downloaded a bunch of VR apps… And NASA apps there was great for understanding and really feeling Newton’s three audience… Couldn’t do that with a blackboard… And that’s all free…

KH: How accessible is that… ?

DC: Almost every kid has a smartphone… Google Cardboard is maybe £5… It’s very cheap… It won’t replace a teacher, at least not yet. I wouldn’t teach basic mathematics with VR, but I wouldn’t teach Newton’s three laws any other way…

MM: We are piloting a thing called RocketFund and one of the first people to use VR used it in history… After that ran we have about 10 projects because they’d seen what was possible…

DC: “Fieldtrips” can be free… I’ve also seen a brilliant project with a 360 degree camera in a classroom used in a teaching space – a £250 camera – and brilliant for showing issues with behaviour, managing the classroom etc.

NK: Now if something is free, I would have no objection at all!

KH: How do you measure impact?

NK: Well if someone has a really old PC and it runs slow… that’s a quick and clear impact. But it’s about how they will use it, what studies are there and are they reliable… Could you do this any other way? What’s different?

MM: A lot of these technologies do not have evidence on them… But you will have toolkits, ideas that are well grounded on peer instruction, or tutoring… If you can take pedagogical approaches and link it to a tool you are using, that’s great. There’s work on online tutoring, and there is a company which provides tutoring from India… And I want to know how they ensure that they follow established criteria…

DC: I think we’ve had a lot of device fetishism… We’ve seen huge amounts of tablets imposed… and abandoned… You have to regard tech as a medium – not a gadget or a school. I think we’ve had disastrous experiences with iPads in secondary schools… They work in primary schools but actually writing on iPads doesn’t work well… It’s a disaster… And it’s a consumer devices not enabling higher order writing, coding, creation skills… I recommend that you look at Audrey Mullen’s work – she was a school kid when she started a company called Kite Reviews… She said we don’t want tablets or mobiles, that laptops were better…

Comment: What about iPads in schools… I did a David Hockney project with Year 10 students, that riffed off his use of iPads and the students really engaged with it… I’ve also used it in a portrait project as well… And one of the things I’m interested it is how you use it in more than writing and literacy…

JG: I just want to come back to measuring impact… It depends what you want to use it for… Donald gave us an example of using an iPad for the wrong thing, and from the audience that example of using iPads in the right ways… No-one in industry would code on an iPad… We have to use technology appropriate to the context and the wider world.

KH: How would you know that?

JG: As a teacher you have to gain expertise and transfer that to your teaching…

KH: You might be an expert in history but not in ITT…

JG: As a teacher you have to understand the technology you are being given to use… You have to understand the pedagogy… And you have to prove to teachers that the technology will improve their practice… I’m not sure any teacher has ever taught the perfect lesson, you always can think of ways to improve that… And that’s how you consider your work… One of the best innovations in teaching have been TeachMeets – informal exchanges of practice, experiences, etc. The reason technology in classrooms is not as successful as it should be are complex…

NK: I know of someone who purchased an app, brought into it, send people off to training… But it was the wrong app or what you are trying to do… So do the research first before you purchase anything…

DC: I think that the key word here is procurement… And teachers shouldn’t be doing that with hardware… You have to start with teaching needs, but actually general school software too – website, comms with parents, VLEs etc… It’s back end stuff… Take the art example… I know lots of artists… none using iPads… They use more sophisticated computers that enable the same stuff and more… It’s not David Hockney, that’s the tail wagging the dog… It’s general needs… Most kids have devices… I’d spend money on topping up for inclusion… And you have to do that cost benefit analysis first…

MM: Cost benefit analysis and expert approaches isn’t realistic in many schools… Often it’s more realistic to do small scale trialling… If it works, guide their peers, if not, then quite there… Practical experimentation, test and learn is the way forward I would say…

JG: I think that the challenge is often the enthusiast… You need to give things to the cynic!

DC: There is a role for sensible professional advice. In Higher Ed we have Jisc, we are quite sensible… But we don’t have that advice available for schools… It all goes a bit odd… It’s all anecdotal rather than evidence based… Otherwise we are just pottering about… And we end up with the lowest common denominator in terms of skills and understanding…

JG: I’m getting a bit nostalgic for BECTA, and NESTA FutureLab… doing interesting stuff. A lot of research now is funded by companies engaged in the research…

MM: I agree… but there is no evidence for white boards, tablets, whatever as they don’t work on their own… Has to be evidence informed…

DC: Cost effectiveness is always about tech as an intervention in education… The evidence for schools is that writing accuracy goes down 31% and is a huge problem on tablets… Unless…

NK: There’s good evidence that typing notes in class doesn’t work

DC: Absolutely… Although there is plenty of evidence that lectures don’t work ad we still do that… They have power devolved and in my view they are not really teachers… That happens every day…

Comment from audience: That doesn’t happen every day…

MM: We have to be careful about how we use the word evidence… Lectures may not be correlated with success but that may be to do with the quality of teaching staff, of lecturers…

KH: One of you talked about giving technology to the cynic… How do you overcome this…

JG: I think that the doubter, the cynic… will ask all the questions, find all the faults… But also see what works if it works…

KH: Often use of tech comes down to the enthusiasts and evangelists… But teachers lack space to be creative… How can we adopt technology if we lack that time and opportunity…

JG: We have so much more technology now, it has permeated our lives more… Our thinking, our discussion, potentially our classrooms… But I haven’t seen smartphones in schools much yet… We haven’t talked about bring your own device… There is an element of risk.. potential for videoing, for sharing bad practice, for bullying and harassment… But there is a lot of nervousness there…

DC: I think we have to move away from just thinking about technology in the classroom. I’m dead against it. Bring tech into a room in a one-to-many context… I’d rather use learner technology… Good teachers are teachers in the classroom… Kids really use tech at home, with homework… When you struggled when I was a kid you got stuck… but now you can use devices… to find the answer but also the method… And we have adaptive learning that can tailor to every kid. I think learner technology and away from the classroom is where it needs to be… Rather than the smart board debacle… Where one minister brought that in, Promethean made millions…

JG: I don’t recognise the classroom you are describing… I see teachers using technology, with big changes over the last twenty years… It is the appropriate use of technology in the appropriate places in learning… And thinking about the right technology for the job… If we took technology out of the classroom we’d just have lectures wouldn’t we?!

DC: The issue of collaboration is interesting… There is work from Stanford that many group works/collaborative technological driven things in the classroom… That most kids aren’t doing anything, but it looks collaborative… versus a good teacher doing the Socratic thing…

MM: I don’t think the in/outside the classroom thing is as important as the issue of what works, how things adapt, immediate feedback to with FitTech…. But it all comes back to pedagogy….

NK: It all comes back to what the problem is that you are trying to solve…

KH: What about the right way to do this… There’s the start-up like run fast, fail fast approach… Then the procurement approach…

NK: We want evidence based procurement… I don’t want to fund trials… Schools are poor…

KH: Start ups don’t throw it and see if it works… They use data to change their approach…And that’s what I’m talking about… Trialling then using evidence to inform decisions…

DC: The last thing I want to do is to waste time or money with start ups going into schools… I think taking risks in schools like that is very risky… I’m also not sure governors should be procuring… The senior team should… But often there is no digital strategy… It needs to be tactical not strategic…

JG: Suppose we get the kids to assess the start up product… There is a great project called Apps For Good… It gets kids to engage in the idea, the design process, the entrepreneurial aspect… There is a role for start ups for teaching kids about how this happens… I think education is a risky business anyway… We think something good will happen, kids have to trust the teacher… I think risk can be quite a healthy thing, and managing risk… Introducing something new can be edgy and can be quite invigorating…

NK: As a governor I don’t want my school going into the red financially… We need to operate within our means…

KH: It wasn’t about start ups in the classrooms… Even a small spend…. Can be risky…

MM: Isn’t there a risk of a big roll out of something that doesn’t work for your school? Some risks will feel riskier than others… School culture and character all mater…

JG: We do have examples of technologies that didn’t work but now do… VLEs didn’t take off… Schools don’t use them… It was an expensive risk… But many use Google Classroom which is essentially the same thing… It’s free but needs maintenance…

DC: Actually with new start ups… you want evidence, you want research to prove the usefulness. 50% of start ups fail, and you don’t want to adopt stuff that will fail…

JG: But someone has to try things first, to try new things, to bring something new into the classroom.

KH: How do we take Ed Tech forward… ?

DC: At risk of repeating myself… Professional procurement, technology strategy, strategic leadership in this…

Comment from crowd: Where do you get the evidence if you don’t test it in the classroom…

DC: I am involved in a big adaptive learning company… We are doing research with Cambridge University…

Comment from crowd: so for the schools taking part, that is a risk!

DC: No, it’s all carefully set up, with control groups… Not just by recommendation by colleagues…

JG: Setting up trials in schools in incredibly difficult, especially with control groups… Even if you do that you have to look at who was teaching, who was unwell then, etc. It’s very very hard to compare… And if it is showing improvement then morally should you withhold that technology from some pupils… One of the trials I can think of was around use of iPads… Give them own budget for apps.. But give them free choice… And then have them talk about that… It’s a trial but it’s very low cost, it’s very effective, it’s judging fit of tech to the space…

NK: I’ve known schools go for the iPad whether or not it works… Why go for the most expensive tablets… to try them!

DC: In the US there was a 1.3bn deal with Apple in California… And iPads are not there now… They now use Chrome Books…

JG: But that was imposed from the top.. And that’s an important issue…

Comment: I want to take issue with something Donald was talking about… I am all in favour of evidence based research and everything… But it is hard to find time to find the research, and a lot of effort to actually read through it… 3 pages of methodology before the conclusion… By the time it’s published it’s out of date anyway… I write about evidence on my website and often no firm conclusions come out of this… Ultimately anecdotal evidence matters… Asking questions of what was this trying to solve, what worked, what didn’t… Question: does Donald agree with me.

DC: No!

Comment: We all know the digital age is coming, kids have to work with computers, how can schools prepare children for that work and keep traditional teaching too..?

MM: For me there are two aspects: digital skills like codeclubs, programming… The other side is that when we are in this world with automation, what sort of jobs will survive… We have a report at Nesta called Creativity vs Robots… Skills that are most robust are creative, collaborative, dexterous… Preparing kids for the future still requires factual knowledge but also collaborative and problem solving skills… It’s not that it doesn’t exist, we just really need to focus on that…

JG: Maybe controversially I will say that we don’t… We should teach flexibility and to learn. A few years back I wrote for TimeEd… I visited Harrow- relatively unlimited funding… They don’t teach computing… They don’t get there until Year 9… Prep schools don’t teach it… Not “academic” enough fpr A-level or GCSE. They do some ICT skills… I guess they will get jobs, good ones…But they don’t prepare them for that… They prepare them to be leaders and the elite… I’m not necessarily sold on the idea that you have to prepare kids to be the makers… We teach reading and writing, but not digital literacy… Or how to read a film or a computer game, why failure is important… We don’t teach that… We might teach them how to create the game… So in part “don’t” and in part “expand the curriculum”

Comment: For Mr Galloway… Why did you go to Harrow not Eton… They invest in innovation and you get to be amused at top hats and tails?

JG: Tube ride!

DC: It would be madness to ignore technology in schools… But coding is this year’s thing… ! Kids need skills when they leave school…

NK: I have great problems with the idea of 21st Century skills… We can’t train kids for jobs they don’t exist… Jobs from hundreds of years ago….

MM: There is a social justice aspect here… Mark Zuckerberg went to one of the top schools… If we don’t expose all children to technology opportunities they can miss out…

JG: In Harrow they don’t impose technology on teachers… but they get it if they ask for it. They also give kids Facebook account sand teach them how to use it…

Comment: When we think about technology in schools, when do we think about teachers perspective… can we motivate and engage students with 21st century skills and possibilities…

NK: With all the money in the world, yes. We are in the position where schools can barely afford the teachers… We have to live within their means…

DC: Are teachers the right people to teach these skills… Is that what teachers are best suited to that… Not sure subject orientated teachers are well placed for that.

JG: Teachers do teach collaboration. Social media is about relationships… It’s just a form of that… CPD for teachers is outside of school time and that means keen teachers engage there…

MM: Having some teachers into smartphones. Some who are not… Some teachers are into outdoor education and camping… Others are not… You would’t want to exclude kids from the experience of camping… That’s how you can think about the ideas of digital literacy here… Finding the enthusiasm and route in…

Comments: A lot of what we, in this room, know of technology is through past exposure and experience of technology. Children are sponges.. They can often teach the teachers, with scaffolding from the teachers, about this era of technology… The kids are often better and quicker at using the technology… We have to think about where this might lead them…

Comment: On procurement and evidence… Michael talked about small trials… Do we think specific and unique contexts with schools not justify that type of small scale trialling…

MM: I think context is key in trials… Even outside of tech… Approaches like peer learning have great evidence… But the actual implementation can make a big difference… But you have to weigh up whether your context is as unique as you think…

DC: That can also be an excuse… Having been involved in procurement in tech… You don’t throw tech about… You think about what the context is, do serious homework before spending the money… You need the strategy and change management to roll things out and sustaining the effort… That’s almost invariably absent in the school context… Quite haphazard… “everyone’s unique… Let’s just play with this stuff”

Comment, I’m the director of a startup empowering primary aged girls and augmented reality to encourage routes into STEM subjects.: In terms of costs and being a governor… Start ups are obsessed with evidence. One of the best things you can do is work with start ups, they really want that evidence… If you are worried about costs you can trial things… But it is a risk when you are teaching… You were also talking about jobs that don’t exist at the moment… That means new jobs in new fields… One thing that strikes me this evening is that no one has talked about science, technology, arts and maths…. And teachers don’t come in from that route into schools… We’ve been talking to Jim Knight. In primary schools you don’t get labs but you can use AR to do experiments… to look in this area… My point it you’ve been talking about technology, is it worth it… Would have been great to hear someone from positive experiences, or an Ed Tech company… This feels like a lot of slamming down of technology…

JG: Can I talk about positive experiences… Technology is life changing and amazing… removing technology from classrooms is a horrendous… Your example in not having enough good qualified science teachers is an important one…

DC: I am not sure about AR and VR… I’d be careful with some of these things… Hololens isn’t there yet… Leading edge tech is a bit of a honeytrap… I raise VR as its on every phone… and free…

Commenter: AR is on phones… !

KH: Thank you for a really lively discussion!

And with that the rather spirited discussions came to an end! Some interesting things to consider but I felt like there was so much that wasn’t discussed properly because of the direction the conversation took – issues like access to wifi; measures to use but make technology safe – and what they mean for information literacy; technology beyond devices… So, I’d love to hear your comments below on Ed Tech in Schools.

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IIPC WAC / RESAW Conference 2017 – Day Three Liveblog

It’s the final day of the IIPC/RESAW conference in London. See my day one and day two post for more information on this. I’m back in the main track today and, as usual, these are live notes so comments, additions, corrections, etc. all welcome.

Collection development panel (Chair: Nicola Bingham)

James R. Jacobs, Pamela M. Graham & Kris Kasianovitz: What’s in your web archive? Subject specialist strategies for collection development

We’ve been archiving the web for many years but the need for web archiving really hit home for me in 2013 when NASA took down every one of their technical reports – for review on various grounds. And the web archiving community was very concerned. Michael Nelson said in a post “NASA information is too important to be left on nasa.gov computers”. And I wrote about when we rely on pointing not archiving.

So, as we planned for this panel we looked back on previous IIPC events and we didn’t see a lot about collection curation. We posed three topics all around these areas. So for each theme we’ll watch a brief screen cast by Kris to introduce them…

  1. Collection development and roles

Kris (via video): I wanted to talk about my role as a subject specialist and how collection development fits into that. AS a subject specialist that is a core part of the role, and I use various tools to develop the collection. I see web archiving as absolutely being part of this. Our collection is books, journals, audio visual content, quantitative and qualitative data sets… Web archives are just another piece of the pie. And when we develop our collection we are looking at what is needed now but in anticipation of what we be needed 10 or 20 years in the future, building a solid historical record that will persist in collections. And we think about how our archives fit into the bigger context of other archives around the country and around the world.

For the two web archives I work on – CA.gov and the Bay Area Governments archives – I am the primary person engaged in planning, collecting, describing and making available that content. And when you look at the web capture life cycle you need to ensure the subject specialist is included and their role understood and valued.

The CA.gov archive involves a group from several organisations including the government library. We have been archiving since 2007 in the California Digital Library initially. We moved into Archive-It in 2013.

The Bay Area Governments archives includes materials on 9 counties, but primarily and comprehensively focused on two key counties here. We bring in regional governments and special districts where policy making for these areas occur.

Archiving these collections has been incredibly useful for understanding government, their processes, how to work with government agencies and the dissemination of this work. But as the sole responsible person that is not ideal. We have had really good technical support from Internet Archive around scoping rules, problems with crawls, thinking about writing regular expressions, how to understand and manage what we see from crawls. We’ve also benefitted from working with our colleague Nicholas Taylor here at Stanford who wrote a great QA report which has helped us.

We are heavily reliant on crawlers, on tools and technologies created by you and others, to gather information for our archive. And since most subject selectors have pretty big portfolios of work – outreach, instruction, as well as collection development – we have to have good ties to developers, and to the wider community with whom we can share ideas and questions is really vital.

Pamela: I’m going to talk about two Columbia archives, the Human Rights Web Archive (HRWA) and Historic Preservation and Urban Planning. I’d like to echo Kris’ comments about the importance of subject specialists. The Historic Preservation and Urban Planning archive is led by our architecture subject specialist and we’d reached a point where we had to collect web materials to continue that archive – and she’s done a great job of bringing that together. Human Rights seems to have long been networked – using the idea of the “internet” long before the web and hypertext. We work closely with Alex Thurman, and have an additional specially supported web curator, but there are many more ways to collaborate and work together.

James: I will also reflect on my experience. And the FDLP – Federal Library Program – involves libraries receiving absolutely every government publications in order to ensure a comprehensive archive. There is a wider programme allowing selective collection. At Stanford we are 85% selective – we only weed out content (after five years) very lightly and usually flyers etc. As a librarian I curate content. As an FDLP library we have to think of our collection as part of the wider set of archives, and I like that.

As archivists we also have to understand provenance… How do we do that with the web archive. And at this point I have to shout out to Jefferson Bailey and colleagues for the “End of Term” collection – archiving all gov sites at the end of government terms. This year has been the most expansive, and the most collaborative – including FTP and social media. And, due to the Trump administration’s hostility to science and technology we’ve had huge support – proposals of seed sites, data capture events etc.

2. Collection Development approaches to web archives, perspectives from subject specialists

As subject specialists we all have to engage in collection development – there are no vendors in this space…

Kris: Looking again at the two government archives I work on there is are Depository Program Statuses to act as a starting point… But these haven’t been updated for the web. However, this is really a continuation of the print collection programme. And web archiving actually lets us collect more – we are no longer reliant on agencies putting content into the Depository Program.

So, for CA.gov we really treat this as a domain collection. And no-one really doing this except some UCs, myself, and state library and archives – not the other depository libraries. However, we don’t collect think tanks, or the not-for-profit players that influence policy – this is for clarity although this content provides important context.

We also had to think about granularity… For instance for the CA transport there is a top level domain and sub domains for each regional transport group, and so we treat all of these as seeds.

Scoping rules matter a great deal, partly as our resources are not unlimited. We have been fortunate that with the CA.gov archive that we have about 3TB space for this year, and have been able to utilise it all… We may not need all of that going forwards, but it has been useful to have that much space.

Pamela: Much of what Kris has said reflects our experience at Columbia. Our web archiving strengths mirror many of our other collection strengths and indeed I think web archiving is this important bridge from print to fully digital. I spent some time talking with our librarian (Chris) recently, and she will add sites as they come up in discussion, she monitors the news for sites that could be seeds for our collection… She is very integrated in her approach to this work.

For the human rights work one of the challenges is the time that we have to contribute. And this is a truly interdisciplinary area with unclear boundaries, and those are both challenging aspects. We do look at subject guides and other practice to improve and develop our collections. And each fall we sponsor about two dozen human rights scholars to visit and engage, and that feeds into what we collect… The other thing that I hope to do in the future is to do more assessment to look at more authoritative lists in order to compare with other places… Colleagues look at a site called ideallist which lists opportunities and funding in these types of spaces. We also try to capture sites that look more vulnerable – small activist groups – although it is nt clear if they actually are that risky.

Cost wise the expensive part of collecting is both human effort to catalogue, and the permission process in the collecting process. And yesterday’s discussion of possible need for ethics groups as part of the permissions prpcess.

In the web archiving space we have to be clearer on scope and boundaries as there is such a big, almost limitless, set of materials to pick from. But otherwise plenty of parallels.

James: For me the material we collect is in the public domain so permissions are not part of my challenge here. But there are other aspects of my work, including LOCKSS. In the case of Fugitive US Agencies Collection we take entire sites (e.g. CBO, GAO, EPA) plus sites at risk (eg Census, Current Industrial Reports). These “fugitive” agencies include publications should be in the depository programme but are not. And those lots documents that fail to make it out, they are what this collection is about. When a library notes a lost document I will share that on the Lost Docs Project blog, and then also am able to collect and seed the cloud and web archive – using the WordPress Amber plugin – for links. For instance the CBO looked at the health bill, aka Trump Care, was missing… In fact many CBO publications were missing so I have added it as a see for our Archive-it

3. Discovery and use of web archives

Discovery and use of web archives is becoming increasingly important as we look for needles in ever larger haystacks. So, firstly, over to Kris:

Kris: One way we get archives out there is in our catalogue, and into WorldCat. That’s one plae to help other libraries know what we are collecting, and how to find and understand it… So would be interested to do some work with users around what they want to find and how… I suspect it will be about a specific request – e.g. city council in one place over a ten year period… But they won’t be looking for a web archive per se… We have to think about that, and what kind of intermediaries are needed to make that work… Can we also provide better seed lists and documentation for this? In Social Sciences we have the Code Book and I think we need to share the equivalent information for web archives, to expose documentation on how the archive was built… And linking to seeds nad other parts of collections .

One other thing we have to think about is process and document ingest mechanism. We are trying to do this for CA.gov to better describe what we do… BUt maybe there is a standard way to produce that sort of documentation – like the Codebook…

Pamela: Very quickly… At Columbia we catalogue individual sites. We also have a customised portal for the Human Rights. That has facets for “search as research” so you can search and develop and learn by working through facets – that’s often more useful than item searches… And, in terms of collecting for the web we do have to think of what we collect as data for analysis as part of a larger data sets…

James: In the interests of time we have to wrap up, but there was one comment I wanted to make.which is that there are tools we use but also gaps that we see for subject specialists [see slide]… And Andrew’s comments about the catalogue struck home with me…

Q&A

Q1) Can you expand on that issue of the catalogue?

A1) Yes, I think we have to see web archives both as bulk data AND collections as collections. We have to be able to pull out the documents and reports – the traditional materials – and combine them with other material in the catalogue… So it is exciting to think about that, about the workflow… And about web archives working into the normal library work flows…

Q2) Pamela, you commented about permissions framework as possibly vital for IRB considerations for web research… Is that from conversations with your IRB or speculative.

A2) That came from Matt Webber’s comment yesterday on IRB becoming more concerned about web archive-based research. We have been looking for faster processes… But I am always very aware of the ethical concern… People do wonder about ethics and permissions when they see the archive… Interesting to see how we can navigate these challenges going forward…

Q3) Do you use LCSH and are there any issues?

A3) Yes, we do use LCSH for some items and the collections… Luckily someone from our metadata team worked with me. He used Dublin Core, with LCSH within that. He hasn’t indicated issues. Government documents in the US (and at state level) typically use LCSH so no, no issues that I’m aware of.

 

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IIPC WAC / RESAW Conference 2017 – Day Two (Technical Strand) Liveblog

I am again at the IIPC WAC / RESAW Conference 2017 and, for today I am

Tools for web archives analysis & record extraction (chair Nicholas Taylor)

Digging documents out of the archived web – Andrew Jackson

This is the technical counterpoint to the presentation I gave yesterday… So I talked yesterday about the physical workflow of catalogue items… We found that the Digital ePrints team had started processing eprints the same way…

  • staff looked in an outlook calendar for reminders
  • looked for new updates since last check
  • download each to local folder and open
  • check catalogue to avoid re-submitting
  • upload to internal submission portal
  • add essential metadata
  • submit for ingest
  • clean up local files
  • update stats sheet
  • Then inget usually automated (but can require intervention)
  • Updates catalogue once complete
  • New catalogue records processed or enhanced as neccassary.

It was very manual, and very inefficient… So we have created a harvester:

  • Setup: specify “watched targets” then…
  • Harvest (harvester crawl targets as usual) –> Ingested… but also…
  • Document extraction:
    • spot documents in the crawl
    • find landing page
    • extract machine-readable metadata
    • submit to W3ACT (curation tool) for review
  • Acquisition:
    • check document harvester for new publications
    • edit essemtial metaddta
    • submit to catalogue
  • Cataloguing
    • cataloguing records processed as neccassry

This is better but there are challenges. Firstly, what is a “publication?”. With the eprints team there was a one-to-one print and digital relationship. But now, no more one-to-one. For example, gov.uk publications… An original report will has an ISBN… But that landing page is a representation of the publication, that’s where the assets are… When stuff is catalogued, what can frustrate technical folk… You take date and text from the page – honouring what is there rather than normalising it… We can dishonour intent by capturing the pages… It is challenging…

MARC is initially alarming… For a developer used to current data formats, it’s quite weird to get used to. But really it is just encoding… There is how we say we use MARC, how we do use MARC, and where we want to be now…

One of the intentions of the metadata extraction work was to proide an initial guess of the catalogue data – hoping to save cataloguers and curators time. But you probably won’t be surprised that the names of authors’ names etc. in the document metadata is rarely correct. We use the worse extractor, and layer up so we have the best shot. What works best is extracting the HTML. Gov.uk is a big and consistent publishing space so it’s worth us working on extracting that.

What works even better is the gov.uk API data – it’s in JSON, it’s easy to parse, it’s worth coding as it is a bigger publisher for us.

But now we have to resolve references… Multiple use cases for “records about this record”:

  • publisher metadata
  • third party data sources (e.g. Wikipedia)
  • Our own annotations and catalogues
  • Revisit records

We can’t ignore the revisit records… Have to do a great big join at some point… To get best possible quality data for every single thing….

And this is where the layers of transformation come in… Lots of opportunities to try again and build up… But… When I retry document extraction I can accidentally run up another chain each time… If we do our Solaar searches correctly it should be easy so will be correcting this…

We do need to do more future experimentation.. Multiple workflows brings synchronisation problems. We need to ensure documents are accessible when discocerale. Need to be able to re-run automated extraction.

We want to iteractively ipmprove automated metadat extraction:

  • improve HTML data extraction rules, e.g. Zotero translators (and I think LOCKSS are working on this).
  • Bring together different sources
  • Smarter extractors – Stanford NER, GROBID (built for sophisticated extraction from ejournals)

And we still have that tension between what a publication is… A tension between established practice and publisher output Need to trial different approaches with catalogues and users… Close that whole loop.

Q&A

Q1) Is the PDF you extract going into another repository… You probably have a different preservation goal for those PDFs and the archive…

A1) Currently the same copy for archive and access. Format migration probably will be an issue in the future.

Q2) This is quite similar to issues we’ve faced in LOCKSS… I’ve written a paper with Herbert von de Sompel and Michael Nelson about this thing of describing a document…

A2) That’s great. I’ve been working with the Government Digital Service and they are keen to do this consistently….

Q2) Geoffrey Bilder also working on this…

A2) And that’s the ideal… To improve the standards more broadly…

Q3) Are these all PDF files?

A3) At the moment, yes. We deliberately kept scope tight… We don’t get a lot of ePub or open formats… We’ll need to… Now publishers are moving to HTML – which is good for the archive – but that’s more complex in other ways…

Q4) What does the user see at the end of this… Is it a PDF?

A4) This work ends up in our search service, and that metadata helps them find what they are looking for…

Q4) Do they know its from the website, or don’t they care?

A4) Officially, the way the library thinks about monographs and serials, would be that the user doesn’t care… But I’d like to speak to more users… The library does a lot of downstream processing here too..

Q4) For me as an archivist all that data on where the document is from, what issues in accessing it they were, etc. would extremely useful…

Q5) You spoke yesterday about engaging with machine learning… Can you say more?

A5) This is where I’d like to do more user work. The library is keen on subject headings – thats a big high level challenge so that’s quite amenable to machine learning. We have a massive golden data set… There’s at least a masters theory in there, right! And if we built something, then ran it over the 3 million ish items with little metadata could be incredibly useful. In my 0pinion this is what big organisations will need to do more and more of… making best use of human time to tailor and tune machine learning to do much of the work…

Comment) That thing of everything ending up as a PDF is on the way out by the way… You should look at Distil.pub – a new journal from Google and Y combinator – and that’s the future of these sorts of formats, it’s JavaScript and GitHub. Can you collect it? Yes, you can. You can visit the page, switch off the network, and it still works… And it’s there and will update…

A6) As things are more dynamic the re-collecting issue gets more and more important. That’s hard for the organisation to adjust to.

Nick Ruest & Ian Milligan: Learning to WALK (Web Archives for Longitudinal Knowledge): building a national web archiving collaborative platform

Ian: Before I start, thank you to my wider colleagues and funders as this is a collaborative project.

So, we have a fantastic web archival collections in Canada… They collect political parties, activist groups, major events, etc. But, whilst these are amazing collections, they aren’t acessed or used much. I think this is mainly down to two issues: people don’t know they are there; and the access mechanisms don’t fit well with their practices. Maybe when the Archive-it API is live that will fix it all… Right now though it’s hard to find the right thing, and the Canadian archive is quite siloed. There are about 25 organisations collecting, most use the Archive-It service. But, if you are a researcher… to use web archives you really have to interested and engaged, you need to be an expert.

So, building this portal is about making this easier to use… We want web archives to be used on page 150 in some random book. And that’s what the WALK project is trying to do. Our goal is to break down the silos, take down walls between collections, between institutions. We are starting out slow… We signed Memoranda of Understanding with Toronto, Alberta, Victoria, Winnipeg, Dalhousie, SImon Fraser University – that represents about half of the archive in Canada.

We work on workflow… We run workshops… We separated the collections so that post docs can look at this

We are using Warcbase (warcbase.org) and command line tools, we transferred data from internet archive, generate checksums; we generate scholarly derivatives – plain text, hypertext graph, etc. In the front end you enter basic information, describe the collection, and make sure that the user can engage directly themselves… And those visualisations are really useful… Looking at visualisation of the Canadan political parties and political interest group web crawls which track changes, although that may include crawler issues.

Then, with all that generated, we create landing pages, including tagging, data information, visualizations, etc.

Nick: So, on a technical level… I’ve spent the last ten years in open source digital repository communities… This community is small and tightknit, and I like how we build and share and develop on each others work. Last year we presented webarchives.ca. We’ve indexed 10 TB of warcs since then, representing 200+ M Solr docs. We have grown from one collection and we have needed additional facets: institution; collection name; collection ID, etc.

Then we have also dealt with scaling issues… 30-40Gb to 1Tb sized index. You probably think that’s kinda cute… But we do have more scaling to do… So we are learning from others in the community about how to manage this… We have Solr running on an Open Stack… But right now it isn’t at production scale, but getting there. We are looking at SolrCloud and potentially using a Shard2 per collection.

Last year we had a solr index using the Shine front end… It’s great but… it doesn’t have an active open source community… We love the UK Web Archive but… Meanwhile there is BlackLight which is in wide use in libraries. There is a bigger community, better APIs, bug fixees, etc… So we have set up a prototype called WARCLight. It does almost all that Shine does, except the tree structure and the advanced searching..

Ian spoke about dericative datasets… For each collection, via Blacklight or ScholarsPortal we want domain/URL Counts; Full text; graphs. Rather than them having to do the work, they can just engage with particular datasets or collections.

So, that goal Ian talked about: one central hub for archived data and derivatives…

Q&A

Q1) Do you plan to make graphs interactive, by using Kebana rather than Gephi?

A1 – Ian) We tried some stuff out… One colleague tried R in the browser… That was great but didn’t look great in the browser. But it would be great if the casual user could look at drag and drop R type visualisations. We haven’t quite found the best option for interactive network diagrams in the browser…

A1 – Nick) Generally the data is so big it will bring down the browser. I’ve started looking at Kabana for stuff so in due course we may bring that in…

Q2) Interesting as we are doing similar things at the BnF. We did use Shine, looked at Blacklight, but built our own thing…. But we are looking at what we can do… We are interested in that web archive discovery collections approaches, useful in other contexts too…

A2 – Nick) I kinda did this the ugly way… There is a more elegant way to do it but haven’t done that yet..

Q2) We tried to give people WARC and WARC files… Our actual users didn’t want that, they want full text…

A2 – Ian) My students are quite biased… Right now if you search it will flake out… But by fall it should be available, I suspect that full text will be of most interest… Sociologists etc. think that network diagram view will be interesting but it’s hard to know what will happen when you give them that. People are quickly put off by raw data without visualisation though so we think it will be useful…

Q3) Do you think in few years time

A3) Right now that doesn’t scale… We want this more cloud-based – that’s our next 3 years and next wave of funded work… We do have capacity to write new scripts right now as needed, but when we scale that will be harder,,,,

Q4) What are some of the organisational, admin and social challenges of building this?

A4 – Nick) Going out and connecting with the archives is a big part of this… Having time to do this can be challenging…. “is an institution going to devote a person to this?”

A4 – Ian) This is about making this more accessible… People are more used to Backlight than Shine. People respond poorly to WARC. But they can deal with PDFs with CSV, those are familiar formats…

A4 – Nick) And when I get back I’m going to be doing some work and sharing to enable an actual community to work on this..

 

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Behind the scenes at the Digital Footprint MOOC

Last Monday we launched the new Digital Footprint MOOC, a free three week online course (running on Coursera) led by myself and Louise Connelly (Royal (Dick) School of Veterinary Studies). The course builds upon our work on the Managing Your Digital Footprints research project, campaign and also draws on some of the work I’ve been doing in piloting a Digital Footprint training and consultancy service at EDINA.

It has been a really interesting and demanding process working with the University of Edinburgh MOOCs team to create this course, particularly focusing in on the most essential parts of our Digital Footprints work. Our intention for this MOOC is to provide an introduction to the issues and equip participants with appropriate skills and understanding to manage their own digital tracks and traces. Most of all we wanted to provide a space for reflection and for participants to think deeply about what their digital footprint means to them and how they want to manage it in the future. We don’t have a prescriptive stance – Louise and I manage our own digital footprints quite differently but both of us see huge value in public online presence – but we do think that understanding and considering your online presence and the meaning of the traces you leave behind online is an essential modern life skill and want to contribute something to that wider understanding and debate.

Since MOOCs – Massive Open Online Courses – are courses which people tend to take in their own time for pleasure and interest but also as part of their CPD and personal development so that fit of format and digital footprint skills and reflection seemed like a good fit, along with some of the theory and emerging trends from our research work. We also think the course has potential to be used in supporting digital literacy programmes and activities, and those looking for skills for transitioning into and out of education, and in developing their careers. On that note we were delighted to see the All Aboard: Digital Skills in Higher Education‘s 2017 event programme running last week – their website, created to support digital skills in Ireland, is a great complementary resource to our course which we made a (small) contribution to during their development phase.

Over the last week it has been wonderful to see our participants engaging with the Digital Footprint course, sharing their reflections on the #DFMOOC hashtag, and really starting to think about what their digital footprint means for them. From the discussion so far the concept of the “Uncontainable Self” (Barbour & Marshall 2012) seems to have struck a particular chord for many of our participants, which is perhaps not surprising given the degree to which our digital tracks and traces can propagate through others posts, tags, listings, etc. whether or not we are sharing content ourselves.

When we were building the MOOC we were keen to reflect the fact that our own work sits in a context of, and benefits from, the work of many researchers and social media experts both in our own local context and the wider field. We were delighted to be able to include guest contributors including Karen Gregory (University of Edinburgh), Rachel Buchanan (University of Newcastle, Australia), Lilian Edwards (Strathclyde University), Ben Marder (University of Edinburgh), and David Brake (author of Sharing Our Lives Online).

The usefulness of making these connections across disciplines and across the wider debate on digital identity seems particularly pertinent given recent developments that emphasise how fast things are changing around us, and how our own agency in managing our digital footprints and digital identities is being challenged by policy, commercial and social factors. Those notable recent developments include…

On 28th March the US Government voted to remove restrictions on the sale of data by ISPs (Internet Service Providers), potentially allowing them to sell an incredibly rich picture of browsing, search, behavioural and intimate details without further consultation (you can read the full measure here). This came as the UK Government mooted the banning of encryption technologies – essential for private messaging, financial transactions, access management and authentication – claiming that terror threats justified such a wide ranging loss of privacy. Whilst that does not seem likely to come to fruition given the economic and practical implications of such a measure, we do already have the  Investigatory Powers Act 2016 in place which requires web and communications companies to retain full records of activity for 12 months and allows police and security forces significant powers to access and collect personal communications data and records in bulk.

On 30th March, a group of influential privacy researchers, including danah boyd and Kate Crawford, published Ten simple rules for responsible big data research in PLoSOne. The article/manifesto is an accessible and well argued guide to the core issues in responsible big data research. In many ways it summarises the core issues highlight in the excellent (but much more academic and comprehensive) AoIR ethics guidance. The PLoSOne article is notably directed to academia as well as industry and government, since big data research is at least as much a part of commercial activity (particularly social media and data driven start ups, see e.g. Uber’s recent attention for profiling and manipulating drivers) as traditional academic research contexts. Whilst academic research does usually build ethical approval processes (albeit conducted with varying degrees of digital savvy) and peer review into research processes, industry is not typically structured in that way and often not held to the same standards particularly around privacy and boundary crossing (see, e.g. Michael Zimmers work on both academic and commercial use of Facebook data).

The Ten simple rules… are also particularly timely given the current discussion of Cambridge Analytica and it’s role in the 2016 US Election, and the UK’s EU Referendum. An article published in Das Magazin in December 2016, and a subsequent English language version published on Vice’s Motherboard have been widely circulated on social media over recent weeks. These articles suggest that the company’s large scale psychometrics analysis of social media data essentially handed victory to Trump and the Leave/Brexit campaigns, which naturally raises personal data and privacy concerns as well as influence, regulation and governance issues. There remains some skepticism about just how influential this work was… I tend to agree with Aleks Krotoski (social psychologist and host of BBC’s The Digital Human) who – speaking with Pat Kane at an Edinburgh Science Festival event last night on digital identity and authenticity – commented that she thought the Cambridge Analytica work was probably a mix of significant hyperbole but also some genuine impact.

These developments focus attention on access, use and reuse of personal data and personal tracks and traces, and that is something we we hope our MOOC participants will have opportunity to pause and reflect on as they think about what they leave behind online when they share, tag, delete, and particularly when they consider terms and conditions, privacy settings and how they curate what is available and to whom.

So, the Digital Footprint course is launched and open to anyone in the world to join for free (although Coursera will also prompt you with the – very optional – possibility of paying a small fee for a certificate), and we are just starting to get a sense of how our videos and content are being received. We’ll be sharing more highlights from the course, retweeting interesting comments, etc. throughout this run (which began on Monday 3rd April), but also future runs since this is an “on demand” MOOC which will run regularly every four weeks. If you do decide to take a look then I would love to hear your comments and feedback – join the conversation on #DFMOOC, or leave a comment here or email me.

And if you’d like to find out more about our digital footprint consultancy, or would be interested in working with the digital footprints research team on future work, do also get in touch. Although I’ve been working in this space for a while this whole area of privacy, identity and our social spaces seems to continue to grow in interest, relevance, and importance in our day to day (digital) lives.

 

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Jisc Digifest 2017 Day Two – LiveBlog

Today I’m still in Birmingham for the Jisc Digifest 2017 (#digifest17). I’m based on the EDINA stand (stand 9, Hall 3) for much of the time, along with my colleague Andrew – do come and say hello to us – but will also be blogging any sessions I attend. The event is also being livetweeted by Jisc and some sessions livestreamed – do take a look at the event website for more details. As usual this blog is live and may include typos, errors, etc. Please do let me know if you have any corrections, questions or comments. 

Part Deux: Why educators can’t live without social media – Eric Stoller, higher education thought-leader, consultant, writer, and speaker.

I’ve snuck in a wee bit late to Eric’s talk but he’s starting by flagging up his “Educators: Are you climbing the social media mountain?” blog post. 

Eric: People who are most reluctant to use social media are often those who are also reluctant to engage in CPD, to develop themselves. You can live without social media but social media is useful and important. Why is it important? It is used for communication, for teaching and learning, in research, in activisim… Social media gives us a lot of channels to do different things with, that we can use in our practice… And yes, they can be used in nefarious ways but so can any other media. People are often keen to see particular examples of how they can use social media in their practice in specific ways, but how you use things in your practice is always going to be specific to you, different, and that’s ok.

So, thinking about digital technology… “Digital is people” – as Laurie Phipps is prone to say… Technology enhanced learning is often tied up with employability but there is a balance to be struck, between employability and critical thinking. So, what about social media and critical thinking? We have to teach students how to determine if an online source is reliable or legitimate – social media is the same way… And all of us can be caught out. There was piece in the FT about the chairman of Tesco saying unwise things about gender, and race, etc. And I tweeted about this – but I said he was the CEO – and it got retweeted and included in a Twitter moment… But it was wrong. I did a follow up tweet and apologised but I was contributing to that..

Whenever you use technology in learning it is related to critical thinking so, of course, that means social media too. How many of us here did our educational experience completely online… Most of us did our education in the “sage on the stage” manner, that’s what was comfortable for us… And that can be uncomfortable (see e.g. tweets from @msementor).

If you follow the NHS on Twitter (@NHS) then you will know it is phenomenal – they have a different member of staff guest posting to the account. Including live tweeting an operation from the theatre (with permissions etc. of course) – if you are medical student this would be very interesting. Twitter is the delivery method now but maybe in the future it will be Hololens or Oculus Rift Live or something. Another thing I saw about a year ago was Phil Baty (Inside Higher Ed – @Phil_Baty) talked about Liz Barnes revealing that every academic at Staffordshire will use social media and will build it into performance management. That really shows that this is an organisation that is looking forward and trying new things.

Any of you take part in the weekly #LTHEchat. They were having chats about considering participation in that chat as part of staff appraisal processes. That’s really cool. And why wouldn’t social media and digital be a part of that.

So I did a Twitter poll asking academics what they use social media for:

  • 25% teaching and learning
  • 26% professional development
  • 5% research
  • 44% posting pictures of cats

The cool thing is you can do all of those things and still be using it in appropriate educational contexts. Of course people post pictures of cats.. Of course you do… But you use social media to build community. It can be part of building a professional learning environment… You can use social media to lurk and learn… To reach out to people… And it’s not even creepy… A few years back and I could say “I follow you” and that would be weird and sinister… Now it’s like “That’s cool, that’s Twitter”. Some of you will have been using the event hashtag and connecting there…

Andrew Smith, at the Open University, has been using Facebook Live for teaching. How many of your students use Facebook? It’s important to try this stuff, to see if it’s the right thing for your practice.

We all have jobs… Usually when we think about networking and professional networking we often think about LinkedIn… Any of you using LinkedIn? (yes, a lot of us are). How about blogging on LinkedIn? That’s a great platform to blog in as your content reaches people who are really interested. But you can connect in all of these spaces. I saw @mdleast tweeting about one of Anglia Ruskin’s former students who was running the NHS account – how cool is that?

But, I hear some of you say, Eric, this blurs the social and the professional. Yes, of course it does. Any of you have two Facebook accounts? I’m sorry you violate the terms of service… And yes, of course social media blurs things… Expressing the full gamut of our personality is much more powerful. And it can be amazing when senior leaders model for their colleagues that they are a full human, talking about their academic practice, their development…

Santa J. Ono (@PrezOno/@ubcprez) is a really senior leader but has been having mental health difficulties and tweeting openly about that… And do you know how powerful that is for his staff and students that he is sharing like that?

Now, if you haven’t seen the Jisc Digital Literacies and Digital Capabilities models? You really need to take a look. You can use these to use these to shape and model development for staff and students.

I did another poll on Twitter asking “Agree/Disagree: Universities must teach students digital citizenship skills” (85% agree) – now we can debate what “digital citizenship” means… If any of you have ever gotten into it with a troll online? Those words matter, they effect us. And digital citizenship matter.

I would say that you should not fall in love with digital tools. I love Twitter but that’s a private company, with shareholders, with it’s own issues… And it could disappear tomorrow… And I’d have to shift to another platform to do the things I do there…

Do any of you remember YikYak? It was an anonymous geosocial app… and it was used controversially and for bullying… So they introduced handles… But their users rebelled! (and they reverted)

So, Twitter is great but it will change, it will go… Things change…

I did another Twitter poll – which tools do your students use on a daily basis?

  • 34% snapchat
  • 9% Whatsapp
  • 19% Instagram
  • 36% use all of the above

A lot of people don’t use Snapchat because they are afraid of it… When Facebook first appeared that response was it’s silly, we wouldn’t use it in education… But we have moved that there…

There is a lot of bias about Snapchat. @RosieHare posted “I’m wondering whether I should Snapchat #digifest17 next week or whether there’ll be too many proper grown ups there who don’t use it.” Perhaps we don’t use these platforms yet, maybe we’ll catch up… But will students have moved on by then… There is a professor in the US who was using Snapchat with his students every day… You take your practice to where your students are. According to global web index (q2-3 2016) over 75% of teens use Snapchat. There are policy challenges there but students are there every day…

Instagram – 150 M people engage with daily stories so that’s a powerful tool and easier to start with than Snapchat. Again, a space where our students are.

But perfection leads to stagnation. You have to try and not be fixated on perfection. Being free to experiment, being rewarded for trying new things, that has to be embedded in the culture.

So, at the end of the day, the more engaged students are with their institution – at college or university – the more successful they will be. Social media can be about doing that, about the student experience. All parts of the organisation can be involved. There are so many social media channels you can use. Maybe you don’t recognise them all… Think about your students. A lot will use WhatsApp for collaboration, for coordination… Facebook Messenger, some of the asian messaging spaces… Any of you use Reddit? Ah, the nerds have arrived! But again, these are all spaces you can develop your practice in.

The web used to involve having your birth year in your username (e.g. @purpledragon1982), it was open… But we see this move towards WhatsApp, Facebook Messenger, WeChat, these different types of spaces and there is huge growth predicted this year. So, you need to get into the sandbox of learning, get your hands dirty, make some stuff and learn from trying new things #alldayeveryday

Q&A

Q1) What audience do you have in mind… Educators or those who support educators? How do I take this message back?

A1) You need to think about how you support educators, how you do sneaky teaching… How you do that education… So.. You use the channels, you incorporate the learning materials in those channels… You disseminate in Medium, say… And hopefully they take that with them…

Q2) I meet a strand of students who reject social media and some technology in a straight edge way… They are in the big outdoors, they are out there learning… Will they not be successful?

A2) Of course they will. You can survive, you can thrive without social media… But if you choose to engage in those channels and spaces… You can be succesful… It’s not an either/or

Q3) I wanted to ask about something you tweeted yesterday… That Prensky’s idea of digital natives/immigrants is rubbish…

A3) I think I said “#friendsdontletfriendsprensky”. He published that over ten years ago – 2001 – and people grasped onto that. And he’s walked it back to being about a spectrum that isn’t about age… Age isn’t a helpful factor. And people used it as an excuse… If you look at Dave White’s work on “visitors and residents” that’s much more helpful… Some people are great, some are not as comfortable but it’s not about age. And we do ourselves a disservice to grasp onto that.

Q4) From my organisation… One of my course leaders found their emails were not being read, asked students what they should use, and they said “Instagram” but then they didn’t read that person’s posts… There is a bump, a challenge to get over…

A4) In the professional world email is the communications currency. We say students don’t check email… Well you have to do email well. You send a long email and wonder why students don’t understand. You have to be good at communicating… You set norms and expectations about discourse and dialogue, you build that in from induction – and that can be email, discussion boards and social media. These are skills for life.

Q5) You mentioned that some academics feel there is too much blend between personal and professional. From work we’ve done in our library we find students feel the same way and don’t want the library to tweet at them…

A5) Yeah, it’s about expectations. Liverpool University has a brilliant Twitter account, Warwick too, they tweet with real personality…

Q6) What do you think about private social communities? We set up WordPress/BuddyPress thing for international students to push out information. It was really varied in how people engaged… It’s private…

A6) Communities form where they form. Maybe ask them where they want to be communicated with. Some WhatsApp groups flourish because that’s the cultural norm. And if it doesn’t work you can scrap it and try something else… And see what

Q7) I wanted to flag up a YikYak study at Edinburgh on how students talk about teaching, learning and assessment on YikYak, that started before the handles were introduced, and has continued as anonymity has returned. And we’ll have results coming from this soon…

A7) YikYak may rise and fall… But that functionality… There is a lot of beauty in those anonymous spaces… That functionality – the peers supporting each other through mental health… It isn’t tools, it’s functionality.

Q8) Our findings in a recent study was about where the students are, and how they want to communicate. That changes, it will always change, and we have to adapt to that ourselves… Do you want us to use WhatsApp or WeChat… It’s following the students and where they prefer to communicate.

A8) There is balance too… You meet students where they are, but you don’t ditch their need to understand email too… They teach us, we teach them… And we do that together.

And with that, we’re out of time… 

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Jisc Digifest 2017 Day One – LiveBlog

Liam Earney is introducing us to the day, with the hope that we all take some away from the event – some inspiration, an idea, the potential to do new things. Over the past three Digifest events we’ve taken a broad view. This year we focus on technology expanding, enabling learning and teaching.

LE: So we will be talking about questions we asked through Twitter and through our conference app with our panel:

  • Sarah Davies, head of change implementation support – education/student, Jisc
  • Liam Earney, director of Jisc Collections
  • Andy McGregor, deputy chief innovation officer, Jisc
  • Paul McKean, head of further education and skills, Jisc

Q1: Do you think that greater use of data and analytics will improve teaching, learning and the student experience?

  • Yes 72%
  • No 10%
  • Don’t Know 18%

AM: I’m relieved at that result as we think it will be important too. But that is backed up by evidence emerging in the US and Australia around data analytics use in retention and attainment. There is a much bigger debate around AI and robots, and around Learning Analytics there is that debate about human and data, and human and machine can work together. We have several sessions in that space.

SD: Learning Analytics has already been around it’s own hype cycle already… We had huge headlines about the potential about a year ago, but now we are seeing much more in-depth discussion, discussion around making sure that our decisions are data informed.. There is concern around the role of the human here but the tutors, the staff, are the people who access this data and work with students so it is about human and data together, and that’s why adoption is taking a while as they work out how best to do that.

Q2: How important is organisational culture in the successful adoption of education technology?

  • Total make or break 55%
  • Can significantly speed it up or slow it down 45%
  • It can help but not essential 0%
  • Not important 0%

PM: Where we see education technology adopted we do often see that organisational culture can drive technology adoption. An open culture – for instance Reading College’s open door policy around technology – can really produce innovation and creative adoption, as people share experience and ideas.

SD: It can also be about what is recognised and rewarded. About making sure that technology is more than what the innovators do – it’s something for the whole organisation. It’s not something that you can do in small pockets. It’s often about small actions – sharing across disciplines, across role groups, about how technology can make a real difference for staff and for students.

Q3: How important is good quality content in delivering an effective blended learning experience?

  • Very important 75%
  • It matters 24%
  • Neither 1%
  • It doesn’t really matter 0%
  • It is not an issue at all 0%

LE: That’s reassuring, but I guess we have to talk about what good quality content is…

SD: I think materials – good quality primary materials – make a huge difference, there are so many materials we simply wouldn’t have had (any) access to 20 years ago. But also about good online texts and how they can change things.

LE: My colleague Karen Colbon and I have been doing some work on making more effective use of technologies… Paul you have been involved in FELTAG…

PM: With FELTAG I was pleased when that came out 3 years ago, but I think only now we’ve moved from the myth of 10% online being blended learning… And moving towards a proper debate about what blended learning is, what is relevant not just what is described. And the need for good quality support to enable that.

LE: What’s the role for Jisc there?

PM: I think it’s about bringing the community together, about focusing on the learner and their experience, rather than the content, to ensure that overall the learner gets what they need.

SD: It’s also about supporting people to design effective curricula too. There are sessions here, talking through interesting things people are doing.

AM: There is a lot of room for innovation around the content. If you are walking around the stands there is a group of students from UCL who are finding innovative ways to visualise research, and we’ll be hearing pitches later with some fantastic ideas.

Q4: Billions of dollars are being invested in edtech startups. What impact do you think this will have on teaching and learning in universities and colleges?

  • No impact at all 1%
  • It may result in a few tools we can use 69%
  • We will come to rely on these companies in our learning and teaching 21%
  • It will completely transform learning and teaching 9%

AM: I am towards the 9% here, there are risks but there is huge reason for optimism here. There are some great companies coming out and working with them increases the chance that this investment will benefit the sector. Startups are keen to work with universities, to collaborate. They are really keen to work with us.

LE: It is difficult for universities to take that punt, to take that risk on new ideas. Procurement, governance, are all essential to facilitating that engagement.

AM: I think so. But I think if we don’t engage then we do risk these companies coming in and building businesses that don’t take account of our needs.

LE: Now that’s a big spend taking place for that small potential change that many who answered this question perceive…

PM: I think there are saving that will come out of those changes potentially…

AM: And in fact that potentially means saving money on tools we currently use by adopting new, and investing that into staff..

Q5: Where do you think the biggest benefits of technology are felt in education?

  • Enabling or enhancing learning and teaching activities 55%
  • In the broader student experience 30%
  • In administrative efficiencies 9%
  • It’s hard to identify clear benefits 6%

SD: I think many of the big benefits we’ve seen over the last 8 years has been around things like online timetables – wider student experience and administrative spaces. But we are also seeing that, when used effectively, technology can really enhance the learning experience. We have a few sessions here around that. Key here is digital capabilities of staff and students. Whether awareness, confidence, understanding fit with disciplinary practice. Lots here at Digifest around digital skills. [sidenote: see also our new Digital Footprint MOOC which is now live for registrations]

I’m quite surprised that 6% thought it was hard to identify clear benefits… There are still lots of questions there, and we have a session on evidence based practice tomorrow, and how evidence feeds into institutional decision making.

PM: There is something here around the Apprentice Levy which is about to come into place. A surprisingly high percentage of employers aren’t aware that they will be paying that actually! Technology has a really important role here for teaching, learning and assessment, but also tracking and monitoring around apprenticeships.

LE: So, with that, I encourage you to look around, chat to our exhibitors, craft the programme that is right for you. And to kick that off here is some of the brilliant work you have been up to. [we are watching a video – this should be shared on today’s hashtag #digifest17]

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TEDxYouth@Manchester video live: What do your digital footprints say about you?

This is a very wee blog post/aside to share the video of my TEDxYouth@Manchester talk, “What do your digital footprints say about you?”:

You can read more on the whole experience of being part of this event in my blog post from late November.

It would appear that my first TEDx, much like my first Bright Club, was rather short and sweet (safely within my potential 14 minutes). I hope you enjoy it and I would recommend catching up with my fellow speakers’ talks:

Kat Arney

Click here to view the embedded video.

Ben Smith

Click here to view the embedded video.

VV Brown

Click here to view the embedded video.

Ben Garrod

Click here to view the embedded video.

I gather that the videos of the incredible teenage speakers and performers will follow soon.

 

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