Category Archives: survey

SUNCAT User Satisfaction Survey

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Last year we asked you about your use of SUNCAT. We thank all of you who responded to this survey, the results have fed back into the service and we are using your comments to inform the redevelopment of the SUNCAT interface. This year we are asking some slightly different questions and value any responses we receive so that we can continue to evaluate and develop SUNCAT to meet our users’ needs and expectations.

The survey has 10 questions and should take less than 10 minutes to complete. We would not only appreciate your comments but would also encourage you to circulate the survey details as widely as possible, to library staff and particularly to end-users.

Thank you in anticipation!

SUNCAT is the Serials Union Catalogue for the UK. Visit the service at http://www.suncat.ac.uk or the SUNCAT blog at http://suncatblog.blogspot.com

SUNCAT Benefits and Impact Survey Report

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The latest SUNCAT Benefits and Impact Survey Report is now available. The report highlights:

– How the service is being used
– How SUNCAT benefits users
– The current level of satisfaction with the service
– How users would like to see SUNCAT develop

Comments from respondents include:

“There are so many search options which you can use, it just makes my job so much easier!”

“If not for Suncat I would spend a lot of my time trying to locate material”

“More than my work taking longer, the quality of my work (catalogue records) would be lower”

“It’s easy to use, has a broad scope of materials held, and is very simple to use. I recommend it to students as well as library staff.”

For any questions about the report or SUNCAT in general please contact the EDINA helpdesk at edina@ed.ac.uk.

SUNCAT is the Serials Union Catalogue for the UK. Visit the service at http://www.suncat.ac.uk or the SUNCAT blog at http://suncatblog.blogspot.com

We want your feedback!

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Thank you to everyone who participated in Repository Fringe 2011!

We are currently uploading the presentations, sorting through the images, tidying up blog posts and generally organising the record of the event. Videos will be added soon along with links to your blog posts and tweets about the event so do keep an eye on the blog over the next week or so.

In the meantime we are very keen to know what you thought of Repository Fringe 2011.

If you attended the event in person

You will have had a feedback form in your pack. If you filled this in then you are wonderful and we have your feedback form already. If you didn’t fill this in (or forgot to return it to us) then please fill in our online survey.

If you attended the event online via streaming, live blogs, twitter etc.

Please fill in our online feedback form – we are particularly keen to hear what went well, what we could do better, and any other comments you may have on the experience of being an online participant.

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